Overview
The Lead Valet is responsible for a team of valets which park and retrieve vehicles. The Lead Valet may drive customer vehicles as needed. They will comply with all traffic laws, facility policies and any pedestrian regulations. The Lead Valet will always approach and greet all customers in a friendly and professional way. They will be quick and provide good customer service.
A good job for someone just entering the workforce or returning to the workforce with limited experience and education.
Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply
Responsibilities
- Coordinate traffic flow
- Communicate valet procedure, information and directions clearly and effectively with guests.
- Understand and respond appropriately to basic customer and team member inquiries.
- Monitor illegal parking, and immediately store vehicles.
- Interact with guests in a friendly manner
- Assist guests with loading and unloading
- Collect and secure guest keys
- Predict and communicate traffic flow peaks and lot issues
- Identify and arrange for extra support for extended wait times.
- Accurately tally and split the tip pool
- Receive and receipt a variety of valet payments
- Accurately reconcile and report daily revenue
- Project currency and coin requirements and re-order as necessary.
- Operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws, Facility policies, and applicable pedestrian regulations.
- Work in an outdoor unprotected environment in all climates for extended periods of time
- Keep work area clean of debris.
Qualifications
Basic Qualifications:
- Must be 21 years of age
- Must possess a valid driver’s license
- Must be able to operate both standard and automatic transmissions
Lead Requirements or Qualifications
- Must have experience leading a team.
- Must be flexible between 7 am and 7 pm/
- Must know how to drive a vehicle with a manual transmission.
