Overview
The Parking Ambassador will provide visitors with excellent customer service and any information needed for their visit.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits,
visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
Basic Qualifications: • Must be 21 years of age or older with Valid Driver's license
• No experience required, and on-the-job training provided
• No high school diploma, GED or college degree required
• On the job training provided
Preferred Qualifications: • One (1) year of prior customer service or similar experience preferred
Responsibilities: • Approach citizens and guests, introduce themselves and ask if they need any assistance with parking, directions, or any other information
• Offer hospitality services to guests and creates a positive first impression
• Anticipate and responds to guest's needs in a friendly and positive helpful manner
• Communicate clearly and professionally
• Enact facility emergency procedures when necessary
• Remain calm, professional, and polite when working with disgruntled guests
• Maintain knowledge of relevant products, policies and procedures
• Direct customer to appropriate department based on their needs
• Work as a team player and actively contribute to the efforts of all other departments
• Attend all required meetings and training sessions
• Provides optimal levels of customer service wherever possible
A good job for someone just entering the workforce or returning to the workforce
Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply
