Overview
The Mailroom Clerk is responsible for the accurate and timely receipt, processing, sorting, tracking, and distribution of non-production-related mail and packages throughout the facility. This position serves as a key point of contact for incoming deliveries and ensures packages and USPS mail are properly documented and delivered to the appropriate departments or employees.
Pay: $17.00
The pay listed is the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Responsibilities
• Receive and process incoming non-production-related packages and deliveries.
• Sort and distribute incoming USPS mail to the appropriate departments, employees, or designated locations.
• Utilize the facility's package tracking system to log incoming and outgoing packages, update delivery status, and maintain accurate records.
• Verify package information and ensure deliveries are routed to the correct recipient.
• Notify employees or departments when packages are received.
• Maintain organized records of package receipts, deliveries, and other mailroom activities.
• Assist with outgoing mail and packages, including preparing items for shipment when required.
• Monitor and maintain an organized and clean mailroom area.
• Communicate effectively with employees, vendors, delivery personnel, and management.
• Address package or mail discrepancies and escalate issues when necessary.
• Follow all company policies, facility procedures, and applicable safety requirements.
• Maintain confidentiality and appropriately handle sensitive or business-related correspondence and packages.
• Perform other duties as assigned.
Qualifications
• High school diploma or equivalent preferred.
• Previous mailroom, shipping/receiving, administrative, or customer service experience preferred.
• Strong computer skills and the ability to learn and use package tracking and mailroom software.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Ability to prioritize multiple tasks and work independently with minimal supervision.
• Professional and courteous interaction with employees, vendors, and delivery personnel.
• Ability to safely lift and move packages as required by the position.
Preferred Skills
• Experience using package tracking, shipping, receiving, or inventory management systems.
• Familiarity with USPS and common parcel delivery services.
• Ability to troubleshoot basic computer or tracking-system issues.
• Strong customer-service mindset and ability to work effectively with a diverse group of employees.
Physical Requirements
• Ability to stand and walk for extended periods.
• Ability to regularly lift, carry, push, and/or pull packages and mail.
• Ability to safely handle packages of varying sizes and weights.
• Ability to work in a warehouse, office, or industrial facility environment as applicable.
