Overview
Job Summary
The Manager Continuous Improvement is responsible for overseeing quality improvement activities, reviewing current state processes, performing root cause analysis, and documenting findings, to improve operating efficiencies, workflows, prioritization, and cost reductions. Lead process improvement projects by consulting with operational business units to analyze, evaluate, and improve business processes which create functional and organization-wide synergies with measurable and sustainable results.
Essential Functions and Responsibilities include the following:
- Lead high impact projects that cross multiple platforms (i.e. process validation mapping, change management, cross-functional transactional process improvements) in collaboration with functional subject matter experts.
- Contribute to the design, development, and update of the Continuous Improvement training program, including tools and templates
- Review and analyzes organization business needs; confers with users to evaluate requirements, discuss solutions and develop plan of approach. Leads all aspects of process design including writing requirements, testing implementation, documentation, and evaluation of new processes.
- Maintain professional and regular communication with staff and other members of the leadership team.
- Other duties as assigned
Additional Job Requirements
- Regular scheduled attendance
- Indicate the percentage of time spent traveling - 30%
Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.
Supervisory Responsibilities
This position may have supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.
Education & Experience
- Bachelor’s degree (BS/BA) from four-year college or university and 7 or more years related experience and/or training; or equivalent combination of education and experience
- 5-7 years’ experience in business strategy or process engineering (e.g. strategy consulting, project management, process reengineering, corporate strategy, post-merger integration, business development)
- Practical application of Lean/Six Sigma and/or TQM process evaluation and process improvement techniques preferred
- Teaching/mentoring experience in productivity measurement, monitoring and improvement to assist department managers in meeting or exceeding their goals preferred
- 5 years of experience working in a leadership role managing a team, directly or indirectly, preferred
- 5 years of developing training and/or knowledge base content preferred
Skills
- Excellent communication and presentation skills, both written and verbal;
- Strong interpersonal skills and a high degree of collaboration at all levels
- Manages resources, efforts, and timelines involved in the development of processes, programs, and projects
- Demonstrates high critical thinking and reasoning skills and strong attention to detail while working in a fast-paced environment that requires ability to prioritize and multi-task
- Ability to manage fluctuating priorities based on unforeseen process and resource challenges, defined projects, and leadership prerogative
- Ability to remain abreast of market and internal changes through continuing education and networking
- Knowledge of benchmarking strategies, QM/CQ/ LEAN tools and methodologies
- Outstanding problem-solving skills and personnel management techniques
Computer Skills
- Advanced with Microsoft Office Suite, including PowerPoint, Visio, Word, Excel, Project and SharePoint.
- Certificates, Licenses, Registrations
- Six Sigma Certification preferred
Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Pay Range
USD $103,000.00 - USD $130,000.00 /Yr.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
