Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
The PX Digital First Team drives People Operations’ transformation goal of helping Googlers resolve their HR queries via self service. We’re a team of UX content strategists, program managers, and content editors who use data to create great content and experiences for our fellow employees. Through our self-service channel we provide helpful answers, high-quality content, and seamless entry points to the HR systems and tools that Googlers use for performance management, requesting time off, making the most of their benefits, and more.
In this role, you will lead the successful creation, rollout, and adoption of modular content models, user journey taxonomies, and LLM QA frameworks to enable AI tools and other service delivery channels. You'll collaborate cross-functionally to streamline processes, maximize efficiency gains, and drive content excellence with AI. This is not a writing, web content management, or content marketing role.
Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. You’ll play an essential role advancing a more diverse, accessible, equitable, and inclusive Google through our hiring, promotion, retention, and inclusion practices.
The US base salary range for this full-time position is $129,000-$191,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.