The SHOW comes alive at MGM Resorts International!
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Event Services Manager is responsible for managing all event related services and details for all events hosted in T-Mobile Arena, Toshiba Plaza and other MGM Resorts entertainment venues as needed. The Event Services Manager ensures all activities performed within the reporting departments are in accordance with the company's business objectives, budget guidelines, mission statement, and core service standards.
THE DAY TO DAY:
- Manage all event service clients’ requests and work with appropriate arena operational department to ensure requests are competed fully and on time.
- In conjunction with the Production Manager, advance Arena events/shows (e.g.., review concert riders) with clients and communicate event requirements to all departments.
- Maintain positive communications and serve as a venue resource for clients, up to and including the event day.
- Participate in weekly Event Meetings, communicating / delegating event specifics to responsible departments.
- Work Closely with the Director of Operations to ensure shows are managed appropriately.
- Act as primary point of contact for client services including pre-planning event activities and making recommendations to event clients on optimal operating procedures.
- Maintain a high level of communication between event clients, all necessary departments, and vendors to ensure a smooth flow from initial production meeting to final load out for all clients.
- Identify and make recommendations to Arena management team on operational improvements, increased profitability, and efficiencies.
- Assist in establishing event equipment requirements, including sub rentals, quality control, delivery, pick-up, inventory control, repairs, and maintenance.
- Manage daily set-up, Labor, Event Timeline sheets accurately and in a timely manner for assigned functions, to reflect all production needs throughout the Arena.
- Enforces fire and safety codes, stressing safety first to all team members.
- Manage billing for retail and in-house clients and ensure final payments are completed as scheduled with clients.
- Ensure that all operational event contractual obligations are met, relative to staging and Event Rider and oversees all operational aspects of events to ensure their smooth operation.
- Manage Human Resources responsibilities for the specifically assigned areas; create and maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee/vendor satisfaction. In addition, ensuring quality and proper training, of our third-party vendors and succession planning processes that encompass the company's diversity commitment.
MINIMUM REQUIREMENTS:
- Bachelor's degree or equivalent experience
- 2+ years of prior relevant experience in event management and/or arena production.
THE PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Professional and personal development through programs and networking opportunities
Are you ready to JOIN THE SHOW? Apply today!
