About Us
Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests’ expectations. We look for people with personality, energy, enthusiasm, excellent grooming and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today. Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide® discount program. YouDecide® offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.
Overview
The Food & Beverage Intern will participate in a rotational program encompassing the Resort’s Food & Beverage Outlets. This program is for Hospitality Majors looking to advance in an industry that exposes them to the places, people and practices that sets the foundation for success throughout their careers.
Responsibilities
- Obtain an overall understanding of the hospitality industry
- Learn the company’s quality standards
- Become familiarized with the day to day operations
- Understand the basic functions of various departments that play a key role in the divisions’ success
- Takes guests orders using POS system
- Accurately reports tips and hours each shift using proper documents
- Adheres to Chateau Elan’s policies and procedures
- Assists chefs/cooks with food preparation
- Prepares specialty drinks
- Counts money in cash drawers at the beginning of shift and end of shift to ensure the amounts are correct and there is adequate change
- Serves guests food and beverages tableside
- Checks guests’ identification to ensure minimum age requirement for consumption of alcoholic beverages
- Familiarizes him/herself with menu
- Offers creative selling of products to guests
- Explains how various menu items are prepared, describing cooking methods and ingredients
- Takes into consideration any special request, dietary issues made by the guest
Qualifications
- At least 1 year of relevant Food & Beverage experience
- Valid driver’s license in home country
- Flexibility. This is a demanding business and we look for flexibility with work days and hours.
- Communication skills. Providing excellent hospitality requires the ability to communicate to any guest or associate.
