About Us
The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service. We strive to create an experience where the guests come back because of the excellence and family feel. We want you to be a part of Cleveland's history! Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Grow your career at the Westin Cleveland Downtown! Join our stewarding team with our new Masa & Agave Restaurant and supporting the entire culinary efforts including the restaurant, banquets and our employee cafeteria.
Responsibilities
- Have a positive attitude, great attendance and a can-do attitude to help our hotel's efforts.
- Promptly and carefully sort used and dirty silverware so that it can be put through the dish or pot machine properly. Quickly wash all ware and replace in storage areas as designated.
- Physical strength and stamina are essential to this position due to the high activity level.
- Keep dish machine properly cleaned and filled with water per hotel standards.
- Operate burnishing machine to ensure proper finish on silverware.
- De-tarnish and polish silver for proper appearance.
- Clean kettles, tilt skillets, pots and pans promptly and completely so cooks can carry out their work.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
Qualifications
- Knowledge of service ware and how to maintain same in order to compliment guest experience.
- Ability to push/pull service carts weighing up to 150 pounds with or without reasonable accommodation.
- Ability to transport heavy objects through a crowded room with or without reasonable accommodation.
- Ability to grasp, lift and/or carry, or otherwise, move or push goods on a hand cart/truck weighing a maximum of 200lbs. with or without reasonable accommodation.
- Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
