IT Program Supervisor

PACCAR • McKinney, TX, US • 59min ago

Division Information

Dynacraft, a PACCAR Company, is headquartered in McKinney, TX. Dynacraft is a diversified global manufacturer of PACCAR medium and heavy-duty truck parts sold under the Kenworth, Peterbilt, and DAF nameplates. For more than forty years, Dynacraft has provided the company’s truck manufacturing divisions and PACCAR Parts service parts division with high quality components, subassemblies and specialized services. Dynacraft’s manufacturing facilities are located in Louisville, KY, and McKinney, TX.

Requisition Summary

The IT Program Supervisor is responsible for supervising the planning, execution, support, and continuous improvement of Dynacraft's information technology programs, enterprise applications, and technology initiatives. This role provides leadership to application developers, analysts, and technical staff while ensuring technology solutions align with business objectives and operational requirements.

The position oversees multiple IT projects, application development activities, system enhancements, technology support initiatives, and cross-functional technology programs. The IT Program Supervisor works closely with business leaders, PACCAR IT teams, vendors, and stakeholders to deliver reliable, scalable, and secure technology solutions. The successful candidate will promote operational excellence, innovation, continuous improvement, and employee development while supporting Dynacraft's strategic business goals. This position is not a remote opportunity. This will be an on-site role.

Job Responsibilities

Leadership & Team Development

Lead, coach, and develop technical teams including application developers, analysts, and support personnel.
Establish clear performance expectations, goals, and accountability measures.
Foster a collaborative, innovative, and customer-focused work environment.
Facilitate team development initiatives and promote continuous learning and technical growth.
Support workforce planning, succession planning, and employee development activities.

Program & Project Management

Supervise multiple technology programs, projects, and application initiatives.
Prioritize project workloads, resources, and timelines to meet business requirements.
Manage project portfolios supporting operational improvements, new products, and business initiatives.
Monitor project performance and communicate status, risks, and mitigation plans to leadership.
Establish and report on key performance indicators (KPIs) related to program performance and service delivery.

Enterprise Applications & Technical Oversight

Oversee development, implementation, testing, and support of enterprise business applications.
Support application environments utilizing Microsoft .NET, SQL Server, SAP, and related technologies.
Ensure compliance with IT governance, cybersecurity, architecture, and development standards.
Promote Agile development practices and continuous improvement methodologies.
Support issue resolution, system enhancements, and technology modernization initiatives.

Business Partnership & Stakeholder Management

Build and maintain strong relationships with business stakeholders, suppliers, vendors, and PACCAR technology organizations.
Serve as a technology liaison between technical teams and business departments.
Collaborate with stakeholders to align technology initiatives with strategic business objectives.
Support organizational change management and technology adoption efforts.
Facilitate communication between technical resources and operational stakeholders.

Operational Excellence & Continuous Improvement

Identify and implement process improvements that enhance operational efficiency and system performance.
Lead technology improvement projects and business process optimization initiatives.
Champion continuous improvement opportunities using Agile, Lean, and operational excellence principles.
Evaluate existing processes and recommend technology solutions to improve effectiveness and productivity.
Monitor technology trends and identify opportunities for innovation and improvement.

Strategic Initiatives

Support development and execution of the organization's technology roadmap.
Participate in annual operating and capital budget planning activities.
Evaluate business requirements and recommend strategic technology investments.
Support enterprise initiatives involving system integrations, digital transformation, and infrastructure improvements.
Drive long-term operational and technology improvements supporting business growth.

Required Skills

Leadership & Team Development

Experience leading and developing technical teams.
Ability to establish accountability and drive high performance.
Strong coaching, mentoring, and employee development skills.

Program & Project Management

Experience managing multiple projects, programs, and competing priorities.
Ability to balance resources, schedules, and stakeholder expectations.
Experience managing technology portfolios and project execution.

Enterprise Application Development

Knowledge of enterprise application development and support.
Experience with Microsoft .NET, SQL Server, ERP systems, and business applications.
Ability to analyze and resolve technical and business process issues.

Business Relationship Management

Expertise in building relationships with business leaders and technology stakeholders.
Ability to influence decisions and prioritize business needs.
Strong customer service and stakeholder management skills.

Communication & Presentation Skills

Excellent verbal and written communication skills.
Ability to effectively present information to leadership teams and business partners.
Strong facilitation and collaboration skills.

Continuous Improvement

Knowledge of Agile methodologies and continuous improvement practices.
Experience leading process improvement initiatives.
Ability to identify opportunities for operational efficiency and automation.

Financial & Resource Management

Experience supporting operating budgets and capital planning processes.
Ability to monitor expenses, resource allocation, and project costs.
Understanding of business and financial impacts of technology decisions.

Technical Skills

Advanced Microsoft Office skills.
Strong reporting, analytical, and data management capabilities.
Experience with project management and collaboration tools.

Physical Requirements

Ability to sit, stand, and walk for extended periods.
Ability to use a computer and standard office equipment regularly.
Ability to communicate effectively in person, virtually, and by telephone.
Ability to occasionally lift and carry up to 25 pounds.
Ability to travel periodically for meetings, training, vendor visits, or project support.
Ability to visit manufacturing and warehouse environments while following all required safety procedures.
Ability to move throughout office, production, and technology support environments as needed.

Education

Required Education & Experience Required

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.
Minimum of seven (7) years of progressive information technology experience.
Minimum of two (2) years of supervisory, team leadership, or project leadership experience.
Experience with enterprise business applications and technology project delivery.

Preferred

Master's Degree in Business Administration, Information Technology, Engineering, or a related field.
Project Management Professional (PMP) certification.
Agile, Scrum, or related project management certification.
Experience supporting SAP environments and enterprise application integrations.

Competencies

Act with Integrity

Adjust to Your Environment

Aim for Success

Build High-Performance Teams

Communication Skills

Create a Collaborative Work Environment

Demonstrate Adaptability

Drive for Results

Influence Others

Inspire Confidence

Manage Execution

Managerial Courage

Technical Acumen

Think Strategically

Use Sound Judgment / Business Acumen

PACCAR Benefits

As a U.S. PACCAR employee, you have a full range of benefit options including:

Competitive salary and 401k with up to a 5% company match
Fully funded pension plan that provides monthly benefits after retirement
Comprehensive paid time off – Minimum of 10 paid vacation days, 12 paid holidays, and sick leave
Tuition reimbursement for continued education
Medical, dental, and vision plans for you and your family
Flexible spending accounts (FSA) and health savings account (HSA)
Paid short-and long-term disability program
Life and accidental death and dismemberment insurance
EAP services including wellness plans, estate planning, financial counseling and more
Global Fortune 500 company with a wide array of growth and development opportunities
Work alongside experienced goal-oriented colleagues recognized as experts in their field

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability. At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors, including your education, training, or experience. Additionally, this role is eligible for a full range of benefit options listed above.