We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
We’rebuilding a world of health around every individual — shaping a more connected,convenientand compassionate health experience. At CVS Health®,you’llbe surrounded by passionate colleagues who care deeply, innovate with purpose, holdourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify healthcareone person, one family and one community at a time.
How will this role have an impact?
At Signify Health, we value and seek exceptional thinkers with the heart and humility to match. Join us on a mission to improve lives and make a lasting difference.
As a Member EngagementCoordinator,you will contact members of various Medicare Advantage and Medicaid health plans by phone to offer, explain, and schedule a free in-home or virtual healthcare evaluation. You will work diligently to meet department productivity, quality, and customer service goals.This role willreportto a Member Engagement Manager.
Present a positive, professional, and high energy approach to clients, health plan members, and team members
Meet daily goals set by the department (i.e., 300-400 outbound dials per day, 25 appointments set per day, shift and attendance policy adherence, quality targets, etc.) in an office or remote environment
Adjust, reschedule, and cancel appointments with both members and contracted providers, as requested
Monitor performance results including appointments, calls, handle time, and productivity using designated reporting systems
We are looking for someone with:
Ability to adhere to a fixed daily schedule, including start, breaks, lunch, and end times
Work From Home Requirements:
To qualify, recommended internet speed upload ability available in your home:
- Download: 100 Mbps
- Upload: 10 Mbps
The company will provide equipment (keyboard, monitor, computer, headset, etc.).All applicants must provide their own workspace furniture and ensure a quiet workspace.
Conditions of Employment:
Successful completion of background check isrequiredfor this position.
The typical pay range for this role is:
Thispayrangerepresentsthe base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education,geographyand other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients,membersand communities weserveand we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits thatreflectsour commitment to our colleagues and their families.
Thisfull‑timeposition is eligible for a comprehensive benefits package designed to support the physical, emotional, and financialwell‑beingof colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additionaldetails about available benefits are provided during the application process and onBenefits Moments.
Weanticipatethe application window for this opening will close on: 12/22/2026
Qualified applicants with arrest or conviction records will be considered for employmentin accordance withall federal,stateand local laws.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$15.00 - $24.23
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
