About this role: Wells Fargo is seeking talent to join the Global Operations team under the Chief Operating Office (COO) organization for a 2025 summer internship. Learn more about the career areas and lines of business at wellsfargojobs.com .
Business Overview: The Global Operations Early Talent program encompasses a variety of unique pathways to learn and gain meaningful work experience while growing your expertise. At Wells Fargo, we are committed to a strong business infrastructure to manage and transform the business and provide a valuable client experience.
Global Operations in the Chief Operating Office is responsible for building a more unified and integrated approach to Wells Fargo's business operations functions. Global Operations Early Talent Program offers exposure across multiple functions and within multiple teams, with work related to business operations, strategy, execution and transformation initiatives, in the following areas:
Wholesale Operations:- Wholesale Operations delivers resources to provide critical support in maintaining relationships with corporate clients to facilitate their financial needs, globally. The organization manages financial transactions for businesses, institutions, and wealth management clients - ensuring efficient processing of securities transactions, cash transactions and loans. The team also manages the risk, regulatory compliance, and client service associated with these transactions. The businesses that make up Wholesale Operations include, Commercial Banking Operations, Wealth & Investment Management Operations, Corporate & Investment Banking Operations.
Shared Services Operations:- Shared Services Operations (SSO) delivers core operational functions to our customers that are common across Wells Fargo, along with transformation capabilities to our employees, utilizing a continuous improvement approach to achieve stronger controls, improved client experiences, and sustained efficiencies. The businesses that make up Shared Services Operations include, Business & Real Estate Services, Financial Crimes & Regulatory Operations, Operational Excellence, Payments, Payments Transformation, Quality Assurance, and the Shared Services Strategy & Transformation.
Consumer, Small & Business Banking Operations- Consumer, Small & Business Banking Operations delivers a broad set of operational processes supporting CSBB customers, including customer servicing, ATM management, cash vaults, print solutions, estate care, and various retail banking processes such as abandoned property, legal orders, account reconciliation, and account maintenance.
Consumer Lending Operations- Consumer Lending Operations delivers a diverse set of foundational operational, account servicing, and contact center services to customers who are utilizing personal loan, auto loan, home mortgage, credit card, or merchant services products. Consumer Lending Operations include, Home Lending Operations, Wells Fargo Auto Operations, Cards & Merchant Services Operations
Fraud & Claims:- Fraud & Claims delivers functions to proactively identify opportunities to improve customer experience, and offer ideas to mitigate risks through effective authentication of customers in order to prevent fraudulent activity.
Eligible applicants will have an opportunity to learn more about the listed internship opportunities and interview for programs based on interest and availability. Participants have an opportunity to choose their career path through a competitive internship that may result in an offer into the 2-year rotational analyst program.
Program OverviewThe summer internship program is a professional development program providing participants with a 10-week overview of Wells Fargo and a high-level understanding of the company's operations, business strategies, and corporate culture. The internship experience includes relationship building, relevant work assignments, coaching, performance feedback sessions, and informative learning sessions with key leaders.
It is designed to provide undergraduate students with an experiential overview of the applicable team within Global Operations and how they support developing, executing and supporting a streamlined approach to each of their individual businesses and the enterprise as a whole. The program incorporates real-world scenarios and experiences to help prepare you for a rewarding career at Wells Fargo.
The competitive internship program targets exceptional juniors and is a pipeline program where successful interns may receive an offer to return the following year to join the full-time Analyst Program.
Ideal candidates for this role must have the following:- Ability to be a self-starter who proactively takes initiative, remains curious and has a genuine interest in learning and growth
- Leadership skills
- Effective verbal and written communication skills
- Ability to take on responsibility and accountability
- Demonstrated ability to navigate regular feedback, coaching, and mentoring during your program
- Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in dynamic enviornments
- Strong analytical skills and ability to solve complex technical problems.
- Ability to work in a fast paced, highly collaborative culture in both a face-to-face and virtual environment
- A customer oriented focus
Program Date: Summer 2025. 40 hour work week. Daily working hours based on business need.
Program Locations: - Charlotte, NC
- Minneapolis, MN
- St. Louis, MO
- Des Moines, IA
- Chandler, AZ
In this role, you will:- Participate in formal early talent program and workshop initiatives
- Review various assignments to become familiar with policies and procedures for which answers can be quickly obtained, related to low-to-medium risk tasks and deliverables
- Receive direction from managers and exercise independent judgment while developing understanding of requirements for the supported area
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Take part in a range of team projects, tasks, and activities to expose you to various Wells Fargo businesses, supporting execution of strategic priorities and reporting
- Work in various Microsoft products to create communication, gather data and story tell on outcomes, and organize priorities.
- Develop partnerships, consulting, regulatory focus, risk assessment, data analytics, and other key competencies through classroom and on-the-job training
- Engage in experiential learning on fundamentals of financial services
- Contribute to process improvement, process enhancement, process mapping, automation and operational efficiency programs and projects.
- Partner alongside various Operations teams on daily functions and responsibilities
- Take part in non-business-related stretch assignments, i.e., DE&I, employee engagement, community service, etc.
- Maintain contact with leaders at all levels of the organization including senior management, team members, individual contributors, and/or vendors.
- Create presentations, and visuals to assist with documenting business requirements.
- Complete assigned projects / tasks and prepare for relevant industry certifications as part of professional development
Required Qualifications:- 6+ months of work experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications: - Bachelor's degree candidate with an expected graduation in December 2025 - May/June 2026
- Experience using Microsoft Office suite of products
- Knowledge and/or experience in the financial services industry
- Demonstrated interest and/or experience in manipulating data and reporting, data visualization, and/or data insights
- BA/BS degree with an interest in any of the following: Business Administration, Business Intelligence, Finance, Economics, Engineering, Statistics, Technology, Communication, Accounting, Mathematics, Analytics, Physics, Political Science, Pre-law, Government, Policy and Management, Computer Science, Management and Risk Management or related business field
- Data analytics, including experience in SQL, PowerBI, JIRA, SharePoint, and/or Tableau
- Experience in Agile methodology
Job Expectations- Ability to travel 10% or more of the time
Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo. After submitting your application, please monitor your e-mail for future communications.
Wells Fargo will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.
HOW TO APPLY
This program will be accepting applications through the Wells Fargo Career site. To search and apply for open positions in this program, please go to https://www.wellsfargo.com/careers/ and click on "Search Jobs" and search by keywords, "Control Management Development Program" OR "
Job ID: R-389979" and follow the instructions to complete your application.
Posting End Date: 31 Oct 2024
*Job posting may come down early due to volume of applicants. We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.