Product Manager- Fleet Management Systems

Komatsu • Tucson, AZ, US • 1w ago

Shape the Future of Mining with Komatsu Mining Technology Solutions: At Komatsu Mining Technology Solutions, we're not just talking about progress and innovation - we're making it happen. Our cutting-edge Modular brand solutions are powering mines worldwide, driving efficiency and sustainability in ways that seemed impossible just years ago.

Job Overview

The Product Manager, Fleet Management Systems is the commercial and strategic leader for the Fleet Management Systems portfolio. This role owns the portfolio's market direction, commercial performance, market share growth, installed-base expansion, positioning, pricing, lifecycle strategy, and investment priorities.

Serving as the face of the product internally and externally, the Product Manager builds a deep understanding of customer needs, regional priorities, market dynamics, competitive alternatives, and customer economics. The role converts those insights into a compelling product strategy, differentiated market position, executable roadmap, and measurable growth plan.

The Product Manager works through a focused product leadership team. The Senior Technical Product Specialist owns product capability, requirements, delivery governance, product operations, and portfolio reporting. The Product Specialist, Customer Value & Performance owns adoption, product performance, Value in Use, customer outcomes, and economic value evidence. The Product Marketing & Market Intelligence Manager owns market analysis, positioning, messaging, launches, and sales enablement. This operating model enables the Product Manager to remain focused on strategy, commercial leadership, and portfolio growth.

Key Job Responsibilities

Commercial Product Leadership: Own the portfolio’s commercial direction and performance, setting growth priorities, targets, and corrective actions based on market, customer, pipeline, and financial data.
Product Vision and Strategy: Define a multi-year strategy aligned with customer outcomes, company objectives, market opportunities, portfolio economics, and competitive advantage.
Market Share Growth: Increase market penetration, win rates, installed base, retention, adoption, and expansion in priority markets.
Portfolio Economics: Own revenue growth, pricing, packaging, licensing, margins, investment returns, and business case realization with Finance and commercial leaders.
Installed-Base Growth: Drive active-site growth, feature adoption, expansion, retention, upgrades, and portfolio utilization.
Market and Competitive Leadership: Assess market size, segments, competitors, trends, buying criteria, and emerging opportunities to guide strategy and investment.
Customer and Regional Leadership: Serve as the product’s market-facing leader and build relationships with strategic customers, regional and sales leaders, distributors, and industry stakeholders.
Voice of Customer and Region: Translate customer needs, regional priorities, win-loss insights, and adoption data into portfolio decisions.
Portfolio Roadmap and Investment Priorities: Own the roadmap and final prioritization decisions, balancing customer value, revenue, differentiation, feasibility, risk, lifecycle health, and capacity.
Business Cases and Investment Decisions: Develop investment proposals with clear outcomes, economics, requirements, risks, success measures, and returns. Lead build, buy, partner, or retire recommendations.
Pricing and Commercialization: Establish value-based pricing, packaging, licensing, and commercial models that support growth and sustainable portfolio economics.
Go-to-Market Leadership: Set launch objectives and strategy with Product Marketing, Sales, regions, Customer Success, and delivery teams, aligning positioning, readiness, enablement, and success measures.
Product Lifecycle Management: Lead the portfolio from concept through launch, growth, modernization, migration, and end-of-life while protecting customer value and commercial performance.
Portfolio Performance Management: Track KPIs for revenue, margin, market share, pipeline, win rate, installed base, adoption, customer outcomes, product performance, launches, and business cases.
Product Leadership Team Alignment: Set priorities and decision rights for the product leadership team, resolve tradeoffs, and maintain one integrated portfolio plan.
Executive Communication: Present concise strategies, performance updates, investment recommendations, market insights, risks, and corrective actions to senior leaders.
Cross-Functional Leadership: Align Engineering, UX, Sales, Marketing, Finance, Operations, Support, Customer Success, regions, and partners around portfolio outcomes.
Industry Leadership: Represent the portfolio with customers, executives, industry groups, and partners to strengthen Komatsu’s credibility and market leadership.

Required Skills

Bachelor's degree in Engineering, Business, Mining, Technology, or a related field; MBA or equivalent commercial leadership experience is preferred.
At least 7 years of experience in product management, portfolio management, commercial leadership, strategy, mining technology, enterprise software, or a related field.
Demonstrated success growing revenue, product adoption, installed-base penetration, market share, or commercial performance.
Strong commercial acumen, including pricing, packaging, financial analysis, margin, business cases, investment return, market development, and portfolio economics.
Strong understanding of mining operations, Fleet Management Systems, customer workflows, operational value drivers, and the industrial technology sales cycle.
Experience defining product vision, portfolio strategy, roadmaps, lifecycle plans, commercialization strategies, and measurable business outcomes.
Ability to synthesize market intelligence, customer evidence, competitive information, pipeline data, product performance, and financial results into clear decisions.
Exceptional executive communication, storytelling, negotiation, presentation, and stakeholder-influence skills.
Demonstrated ability to lead cross-functional teams and resolve competing priorities without direct authority.
Experience building trusted relationships with strategic customers, regions, distributors, Sales, Engineering, and senior leadership.
Working knowledge of product development lifecycles, Product Delivery Phases, agile delivery practices, and portfolio governance.
Ability to travel domestically and internationally up to 40%.

Desired Skills

Mining operational experience and a strong understanding of production, haulage, fleet optimization, and mine management workflows.
Experience managing enterprise software, digital solutions, recurring revenue, subscription, or integrated hardware and software portfolios.
Experience with global product management, regional commercialization, channel strategy, and market expansion.
Experience with Aha!, Salesforce, Zendesk, Power BI, or comparable product, commercial, customer, and analytics platforms.
Product Management, Pragmatic, customer value, pricing, strategy, or related professional certification.
Experience developing strategic partnerships, ecosystem strategies, build-buy-partner assessments, or acquisition cases.
Experience presenting product strategy and investment proposals to executive leadership and strategic customers.
Experience translating operational outcomes into economic value propositions and differentiated commercial offers.

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.  We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.  We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together. 

If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/ .

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.