At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
This role presents an exciting opportunity to drive the continued enhancements of reputation risk oversight across the enterprise, working in the newly formed Reputation & Strategic Risk Management function within Risk Management & Compliance. The role supports the Reputation Risk Management team through identification and assessment of reputation risks associated with business changes across the company. The role will require knowledge of risks and controls, strong ability to work across business areas to coordinate efforts, and strong critical thinking and problem-solving skills to effectively manage business changes across business line and risk support groups.
Essential Functions
Partner with all business lines and other risk and compliance partners to thoroughly understand business changes in order to identify, assess and escalate potential reputation and customer experience risks, ensure quality submissions, and develop risk mitigation plans through the Company’s change management process (PRISM).
Identify control gaps and solutions to minimize reputation risks that may result from inadequate consideration of stakeholder perspectives or inadequate internal processes, systems or human errors.
Ability to influence business line and risk partners in achievement of prudent risk management outcomes in response to high risk, complex business changes that may impact multiple business units and business lines.
Design and deliver program process and procedures that ensure a consistent and effective evaluation of reputation risks.
Identify program efficiency and enhancement opportunities while supporting continuous program improvement initiatives.
Create and present presentations of projects that are of higher risk to senior leadership.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Typically more than eight years of applicable experience
Preferred Skills/Experience
- Advanced understanding of the business line’s operations, products/services, systems, and associated risks/controls
- Advanced knowledge of reputational issues and trends that impact the company and lines of business
- Thorough knowledge of Risk/Compliance/Audit competencies
- Strong leadership and management skills of processes, projects and people
- Effective presentation, interpersonal, written and verbal communication skills
- Strong analytical and problem-solving skills
- Effective relationship building and negotiation skills
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $116,280.00 - $136,800.00 - $150,480.00Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.