At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
U.S. Bank is seeking a Quality Assurance Analyst with demonstrated project management and process improvement experience to contribute toward the success of our technology initiatives. Participates in the quality assurance process following procedures to ensure that all information systems products and services meet company standards and end-user requirements. Recognizes and identifies areas where quality assurance policies and procedures need to be changed or developed and documents those standards. Conducts project reviews and complex process audits and assists in major audits/reviews of projects and subcontractors. Ensures deliverables meet audit criteria. Interfaces with clients to ensure that systems are developed which meet their business need and specifications. Evaluates and reviews products and processes. Provides status reporting to Quality Assurance and site management and involves senior management, as needed, to resolve deficiencies or compliance issues in a timely manner. Communicates and endorses strict adherence to methodologies, processes, and standards and monitors adherence on an on-going basis. Works on problem resolutions and reports progress to management. Maintains contact with customers, when required, to ensure project quality expectations are understood and met. Reviews status of quality assurance initiatives and collaborates with other IT managers to ensure quality objectives are being attained. Oversees multiple quality assurance projects which include development, installation, and maintenance. Assists in planning and estimation of Quality Assurance support for new programs and projects. Develops, publishes, and implements test plans to ensure quality applications and writes, maintains, and automates software testing. Senior level QA Analysts may manage a small staff of employees and schedule and prioritize work and activities to meet target schedule, quality, scope, and cost objectives, as well as direct, motivate, and develop staff as a team.
Basic Qualifications
- Bachelor's degree or equivalent work experience
- At least four years of experience with the processes, tools, techniques and practices for assuring adherence to quality standards associated with developing, enhancing and operationalizing application systems and databases
Preferred Skills/Experience
ITIL Service Management Foundation certification
Working experience in:
-Application testing
-Software process improvement
-System testing
-Application delivery process
-IT standards, procedures, policy
-System testing tools
-Software quality assurance
Extensive experience in:
-Requirements analysis
-IT quality assurance
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $83,810.00 - $98,600.00 - $108,460.00Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.