Senior Salesforce Administrator / Salesforce Platform Developer
Nyman Turkish, a nationwide disability law firm with offices in California, Michigan, and Florida, is seeking a Senior Salesforce Administrator / Platform Developer to join our growing Roseville, CA office. This position is responsible for administrating our client intake and case management software, Litify.
Salesforce Administrator Responsibilities:
- Serve as a Senior System Administrator for the Salesforce environment with 100+ users, ensuring optimal system performance, scalability, and adaptability across the team.
- Design and build complex Salesforce flows and automation processes, leveraging best practices to streamline business operations and enhance user productivity.
- Work with Lightning Web Components (LWC), adapting and customizing components to meet specific business needs and improving user interfaces and experiences.
- Review and make minor code changes, ensuring seamless integration and functionality, while collaborating with developers for more complex coding needs.
- Handle all advanced administrative functions, including but not limited to: user account maintenance, reports and dashboards, workflows, data management, and other routine tasks.
- Manage all support requests and users' administrative needs, providing advanced training and guidance as necessary to enhance user adoption and efficiency.
- Complete regular internal system audits and prepare for upgrades, ensuring system integrity and compliance with the latest Salesforce releases.
- Identify and implement opportunities for application optimization, integration, redesign, or development, with a keen focus on incorporating AI into the roadmap.
- Maintain system security, including advanced sharing rules, security levels, and data protection protocols.
- Develop and maintain comprehensive system documentation, including Salesforce policies, procedures, and customizations.
- Lead and document ongoing Salesforce customization and integration projects, ensuring alignment with business objectives.
- Make strategic recommendations to management and clients regarding implementations and system enhancements as appropriate.
- Act as the subject matter expert on Salesforce, staying up-to-date on the latest features, best practices, and emerging technologies.
- Design, implement, and manage complex integrations between Salesforce and other enterprise applications, including telephony and custom-built solutions.
Senior Salesforce Administrator Requirements:
- Minimum 4 years of experience in Salesforce administration and development, with a proven track record in complex flow design and automation.
- Advanced Salesforce certifications required, such as Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder, or Salesforce Certified Platform Developer I.
- Experience with Litify is preferred, or equivalent experience in managing legal practice management systems on Salesforce.
- Strong analytical and problem-solving skills, with the ability to manage and prioritize multiple complex projects simultaneously in a fast-paced environment.
- Excellent communication skills, both written and verbal, with the ability to effectively lead training sessions, document processes, and support users at all levels.
- Detail-oriented with a commitment to maintaining the highest standards of system security, data integrity, and compliance.
- Demonstrated ability to lead and mentor junior administrators and other team members, fostering a collaborative and growth-oriented environment.
- Up-to-date knowledge of Salesforce's latest features, best practices, and industry trends, with a continuous improvement mindset.
Benefits:
Nyman Turkish PC offers a great work environment, competitive salary, and excellent benefits including medical, dental, life, disability, 401K with a 6% match, paid holidays, paid time off, sick time and more!
PayScale:
Salary range of $100k - $140k depending on experience.
Job Type: Full-time
Pay: $100,000.00 - $140,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- What US state do you live in?
- What is your compensation ask?
Experience:
- Salesforce: 4 years (Required)
License/Certification:
- Salesforce Certification (Required)
Work Location: Remote
