Your opportunity
Charles Schwab is looking for a Business Intelligence Systems Engineer. This role is responsible for supporting enterprise class platforms Power BI, Tableau. This role requires minimum 5 years of overall experience in BI. Requires prior experience installing, upgrading and supporting BI tools.
What you are good at:
- Provide day-to-day Operations support for Power BI, Tableau enterprise platforms
- Provide dedicated SME oversight for Platform Governance, access management on Power BI Platform
- Work closely with business partners to realize the full capabilities of Power BI
- Troubleshooting during system downtime to restore service (working with vendor if necessary), determining root cause and establishing procedures to avoid recurrence.
- Analyze complex business and systems requirements and provide technical solutions to meet user requirements.
- Demonstrate technical leadership to ensure successful implementation of BI projects
- Implement solutions to meet security standards
- Proactive analysis of platform architecture and process improvement
- Ensure timely delivery of project deliverables
- On-call responsibilities working with production support team to ensure 24x7 support to production systems
- Automate any operations actions which can reduce manual interventions.
As a team member, you will have the following skills and experience
- Ability to effectively handle multiple, competing, high-priority projects with varying deadlines
- Experience with Agile/Scrum methodology and tools
- Experience interfacing with business partners at various levels
- Demonstrated ability to understand the business functions that the team supports
- Ability to work independently as well as the ability to lead junior team members
- Share knowledge and coach junior team members to be more productive
- Responsible for active team engagement under the guidance of Sr. Manager
- Track record of being detailed oriented; a self-starter having deliverables with minimal defects
- Must be able to quickly grasp complex concepts and learn new technologies
- Excellent problem solving and troubleshooting skills, coupled with a desire to take on responsibilities; solutions oriented
- Experience supporting production operations in a high-availability environment
- Excellent written and verbal communication skills, including the ability to explain complex system interactions to technical and business teams
- Strong interpersonal, influencing, prioritization, decision making skills
What you have
- 5+ years IT experience
- 2-3 years strong experience in managing Power BI Platform on Azure
- Strong experience in managing SAP Business Objects (4.3 or later), Tableau (2020.4 or later)
- Experience with Jira and Remedy ticketing system
- Experience with Dashboard development
- Familiar with multiple database platforms including Big Query, Oracle and SQL Server.
- Experience coordinating effective communication between teams. Proactively communicate upcoming outages and their impacts to the relevant audience with appropriate lead time, as well as confirmation of completed activity and any issues encountered
- Good to have Cloud platforms implementation knowledge or experience
- B.S. in Information Technology, Computer Science, MIS or related field.
- Excellent oral, presentation, and written communication skills
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance