We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
Understand business problems and opportunities in the context of therequirements and recommend solutions that enable the organization to achieveits goals.
Under general direction of Business Analyst Lead or other stakeholder to lead and directanalysis activities for high-priority pro jects requiring high degrees offunctional integration
The role includes supporting the product, processes, and users.
Work with business leaders, system users, and IT to improve the use of technologies as a business enabler by defining detailed requirements for enhancements to the system, business process improvements, delivery of insights, and opportunities for improved operation
StrategicBusiness Analysis Planning & Execution
Lead the team through analysis of the requirements creating finite written details of business requirements and design to the point the development lead indicates the story is ready for development to begin
Participatein product road mapping
Providestrategic recommendations for current and upcoming product work
Assistproduct owners and managers with backlog management
Influence the prioritization of the product backlog according to business value
Documentuser stories and acceptance criteria
Developsupporting documentation when applicable including state flow diagrams, data
mapping, etc.
Workindependently and with Product Designers to develop user interface design
Participate in sprint planning processes and execute on the sprint plan presented by the development team
Accepts/rejects (sign-off) on the software sprint reviews
Plan, document, and execute user acceptance testing (UAT) scenarios against the system, functionality, and processes during product releases and patches
Participate in go/no-go of the release plan
Represent the voice of the customer, providing input on product recommendations on behalf of the business
Workwith technical and QA teams to size and validate user stories
EnsureBA Center of Excellence Standards are being followed
Promoteagile adoption and understanding
Offerteam insights and process improvement ideas to center of excellence leaders
Other Duties as Assigned
Execute and complete assigned project tasks to provide quality plans, reports, and other assigned deliverables in a timely way during active projects
Provide quality assurance backup support
Facilitate, develop, schedule, and assist with meetings, presentations, and other communications specific to the deliverable and audience
Support issue resolution by evaluating impacts of defects on the business, working with IT to develop plans for resolution
Provide process and product support individually and through collaboration with business and IT resources
Suggest ways to track product use and impact on end users
Contribute to the build and delivery of quality and efficiencies into processes and project deliverables
Manages small projects or assigned project work streams in larger projects
Support the development of training and process materials
Collaborate with project team members to solve implementation issues and business problems
Proficient in MS Office products such as Word, Excel, PowerPoint and Visio.
Ability to analyze and document backend system information such as data mapping and
microservice components
Knowledgeof defect tracking processes and tools
Ability to work in a highly collaborative environment and consult effectively with
employees at all levels
Strong knowledge of basic and advanced business analysis techniques and strategies
Strongknowledge of product design and user experience design concepts
Strong knowledge of the Agile Framework with a focus in Scrum, Scaled Agile, and
Kanban methodologies
Strongorganizational and multi-tasking ability
Goodcommunication skills both written and spoken
Abilityto prioritize across many projects and deadlines
Strongattention to detail, motivation, and initiative
Minimumof 5 years of business analysis experience working in a development environment
Knowledgeof product management concepts and how enterprise software products are
positioned and developed
Experienceworking with 3rd party and vendor relationships
Experiencewith both structured and object-oriented analysis techniques
Provenexperience in operational business process improvement
Knowledgeof Six Sigma methodologies and other tools supporting fact-based decisions
Experienceleading a team of resources for the coordinated delivery of large or complex
projects.
Preferred Qualifications:
At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $88,400 - $150,700
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
