Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description
The Program Manager manages the delivery of various projects and programs and communicates to leaders, partners and agents on program development. This role is also responsible for program-implementation and ongoing monitoring by partnering with various internal/external stakeholders. They will establish and implement short and long-range project goals and support continuous improvement efforts by collecting suggestions from sales and regional management. The ideal candidate for this role has experience and knowledge regarding independent agency and/or agency program execution preferred.
Responsibilities
- Plans, create and oversees operational strategy that aligns with the overall strategy to support business/corporate goals.
- Manages prioritization and design of agent and agency life cycle by working with Comparion Insurance Agency partners.
- Establishes and evaluates metrics and performance KPIs for outsourced workplace management programs.
- Leads moderately complex to complex projects that require a great deal of cross-functional influence and stakeholder consensus.
- Performs project work such as research and analysis of regional programs, new agent onboarding procedures, field advisory councils and DEI initiatives.
- Makes recommendations for enhancements, process improvements and/or changes.
- Handles special projects and initiatives as assigned which may include in-depth research and analysis in order to assess situations and develop and evaluate solution alternatives.
- Manages programs and vendor relationships. Identifies relevant development programs and resources, and the appropriate sequence by which they are best utilized.
- Proactively builds and cultivates partnerships with managers, directors, agents and their teams and distribution channel leadership.
- Compiles, updates and analyzes information for reports, presentations and other necessary information as needed.
- Maintains and updates partnership data and web pages for Comparion Advantage Program.
- Provide support to compliance-related work as needed.
Qualifications
- Bachelor`s degree or equivalent experience
- 5-7 years` experience working in corporate real estate or workplace services environment
- Knowledge of business functions, operations, objectives and strategies
- Project management skills, to include planning and execution; ability to assume role as project lead; lead projects within aggressive timeframes
- Consulting and influencing skills to bring multiple stakeholders to agreement and advocacy
- Ability to get work done through others, communicate effectively, plan/organize work, analyze and solve problems and focus on the larger picture
About Us
**This position may have in-office requirements depending on candidate location.**
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- San Francisco
- Los Angeles
- Philadelphia