Position Overview
The Scenic Supervisor is responsible for planning, designing and implementing the scenic projects for our business. They liaise directly with customers/clients to understand the brief, whilst offering support and guidance based on their knowledge/skills. The Scenic Supervisor is responsible for ensuring compliance on all warehouse/scenery policies, maintaining daily workspace standards, and successful completion of all daily tasks. This position will supervise the outbound/inbound functions, supports team member development and adequate staffing levels related to business needs. The Scenic Supervisor will report to the Warehouse Director.
Key Job Responsibilities
Team Leadership and Development
- Embrace and foster the company’s Core Values.
- See the Big Picture by driving integration with the teams across all brands and regions
- Directly manage all day to day operations within the scenic department.
- Cultivate good working relationships between departments
- Value People by promoting a culture of high performance, accountability, and continuous improvement that values learning and a commitment to quality.
- Increase operational effectiveness by managing direct reports and communicating values, strategies, and objectives aligned with organisational goals.
- Evaluate the team’s efficiency and productivity using standards and KPI’s.
- Provide training and development opportunities for team members and ensure a safe work environment consistent with company values.
- Do the Right Thing by ensuring all safety practices and policies are being followed
- Main point of contact for suppliers and employees/freelancers on a day-to-day basis to ensure expectations and requirements are fulfilled
Scenic Delivery
- Drive Results by ensuring daily tasks are completed on time.
- Design and create scenic items according to client specification
- Ensure the relevant paperwork i.e. delivery / collection notes, requests etc are processed accordingly
- Monitor inventory levels to maximise availability and utilisation for high demand products
- Ensures high-accuracy physical inventory results and quality control and repair standards
- Maintain scenic department in a neat and organised state
- Quoting for jobs/events, and ensuring that purchase orders and invoices are raised accordingly
- Planning the booking for the onsite and workshop set builders
Customer Service
- Deliver World Class Service by working closely with internal customers to evaluate service levels and ensure all expectations are met
- Ensure the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departments
- Liaising with the client where necessary to source all relevant scenic details (in particular identifying exceptional requirements).
- Attend meetings and site visits when required
Disclaimer:
The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.
Job Qualifications
- Sound knowledge of construction and good spatial awareness
- Profound knowledge of drawing programmes and planning tools (VectorWorks/CAD)
- EasyJob6 knowledge is an advantage
- Previous supervisory/ management experience is essential
· Strong problem solving skills.
- Excellent verbal and written communication skills.
- Excellent organisational and time management skills with the ability to meet or exceed multiple concurrent deadlines.
- Leadership skills
Competencies
- Decision Quality
- Collaborates
- Instils Trust
- See the big picture
- Drive Results
- Do the right thing
- Value People