Salesforce Administrator II
Remote, East Coast
About Sanguine:
Sanguine Biosciences is accelerating personalized medicine research by empowering patients with their healthcare data and making it as easy as possible for them to participate in the medical research process. We partner with patients and pharmaceutical companies to accelerate precision medicine R&D by securely and efficiently collecting and providing patient samples and relevant health data. We are helping thousands of researchers at 20 of the top 40 global pharmaceutical and biotechnology companies increase the speed and quality at which they are conducting their research. For the past three years, Sanguine received the prestigious designation as a “Great Places to Work'' company plus additional awards for leadership and diversity. It is an exciting time; our biotech company is growing quickly and needs the best team members to join us.
About the Role:
The Salesforce Administrator II will be working directly with business leaders to translate business needs into functional Salesforce solutions. This will require a deep understanding of Salesforce’s capabilities and a strong ability to collaborate with business stakeholders. The Salesforce Administrator II will also act as team lead to oversee day-to-day configuration, support, maintenance, and improvement of the Salesforce platform. This role reports directly to the CEO.
Primary Responsibilities:
Take on tech roadmap quarterly projects and stakeholder requests as lead and collaborate with other RevOps members (50%)
- Lead or participate in Salesforce-related projects, ensuring timely and successful delivery.Analyze business processes and recommend improvements or automation through Salesforce solutions.
- Lead weekly / bi-weekly meetings to update business leaders on project progress and listen to new business requirements
- Conduct demo training sessions with operational stakeholders to promote user adoption of new Salesforce configurations
- Develop and maintain user documentation and training materials
- Meet with external vendors to determine if needs will be met before implementation.
- Research and recommend best practices for onboarding new integrations.
Management and supervision of Salesforce administration and maintenance (50%)
- Manage the creation and adjustments of process automations, including but not limited to flows, process builders, workflows, approval process, field updates, validation rules
- Manage the creation of new and existing custom objects and fields
- Routine system data cleanup, field usage audit
- Directly/indirectly assist with onboarding new users and manage user profiles and permission set assignments
- Manage Salesforce support team if needed to troubleshoot bugs and key functionality issues
- Collaborate with IT and other departments to integrate Salesforce with other systems. Stay up-to-date with Salesforce releases, features, and best practices, and implement necessary upgrades.
- Provide 3rd party integration support to end users for various apps including but not limited to Gong Engage, HubSpot, Leandata, Five9, Celigo, Netsuite, Skedulo, Formstack, Conga Composer, SUMO Scheduler, etc.
- Work with integration support teams to identify and resolve issues
Other Responsibilities
- Work with external resources to manage support tickets - Suptask via Slack
- Assist with audits as needed by QA
- Salesforce skill set development
- Leadership development
- Manage approval/rejection for invoices - Procurify
Position Requirements:
- Currently possess a Salesforce Admin Certification
- Bachelor’s Degree preferred, but not required
- 2-4 years of working experience in fast paced administrative sales role with senior and junior level sales professionals
- Experience working with sales leaders, sales, and operational support staff
- Must have the ability to proactively communicate issues and/or blockages and make solution recommendations
- Must have ability to do self-guided research and learn to solve problems as they emerge
- Must be willing to learn new tolls and technologies to help maintain the Salesforce stack.
Salary range: $100,000-$120,000 annually plus comprehensive benefits package
Sanguine Biosciences is proud to provide equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Minorities, women, LGBTQ candidates, Veterans, and individuals with disabilities are encouraged to apply.Sanguine Biosciences is proud to provide equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Minorities, women, LGBTQ candidates, Veterans, and individuals with disabilities are encouraged to apply.
