CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Mobile Technician/Engineer – THD Retail Account
Mobile Technicians and Engineers (technicians) on CBRE’s The Home Depot (THD) Retail account are part of a regional team of eight to thirteen technicians, one Facilities Coordinator, a Lead, and an Operations Supervisor. Technicians are responsible for maintaining up to seven stores in a geographic region. The account services multiple trades and has over 110 problem codes for repairs ranging from HVAC, to garden center irrigation, to plumbing and compactors. Technicians perform work in all trades across all problem codes. Because no one ever comes to the account knowing how to repair everything in a THD store, technicians must bring a drive to complete work and willingness to learn new skills to be successful. Candidates who bring that type of attitude to the account and who can deliver outstanding customer service will find success on this account. Engineers are expected to:
- Build relationships with the store managers and staff
- Seek out and write work orders for any problem in the store, in scope or not
- Bring a willingness to learn and take on challenges
- Show a sense of urgency in addressing a store’s repairs
- Identify inefficiencies and recommend changes
- Participate in the On Call Rotation every four weeks for all stores within a 2 hour radius
- Conduct minor repairs across a variety of trades to include:
- HVAC (repairs depending on technician skill level)
- Plumbing
- Electrical
- Doors and Locks
- Light carpentry
- Concrete
- Be self-motivated and able to work with minimal supervision
- Willing to flex schedules to support after hours repairs
- Use Computerized Maintenance Management System (CMMS) to manage work orders
- Effectively communicate repair status, parts orders, and next steps in work order comments
- Communicate with Supervisor/Facility Coordinator about work priority and schedule
- Research and order parts
- Submit accurate expense reports and timesheets
- Research technical questions using an online data base
- Proficiently use applications on mobile phone and tablet devices
- Travel up to 20 percent to participate in disaster recovery, support complex repairs, or to complete work at remote stores
Skills
- Proficient in using iPhone, and iPad
- Written and verbal communication skills
- Remain calm under stressful situations and deescalate
- Customer Service mindset
- Self-starter w/time management skills
- Technicians require a minimum of 1 year maintenance experience
- Engineers require HVAC – EPA and 5 years maintenance experience
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
Why CBRE?
A culture of respect, integrity, service and excellence crafts our approach to every opportunity!
We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in!
Benefits
- Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
- Internal advancement available after 6 month mark
- 40 hours a week
- Competitive Pay
- Company vehicle, phone, and gas card for mobile positions.
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
Job Type: Full-time
Pay: $32.00 - $38.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Overtime
Experience:
Ability to Relocate:
- Roanoke, VA: Relocate before starting work (Required)
Work Location: On the road
