Note: This position is open exclusively to candidates currently enrolled in the Hiring Our Heroes Fellows Program. Applications from individuals not participating in the program will not be considered.
The Strategic Initiatives (SI) team within the Strategic Solutions (SS) portfolio is broadly responsible for designing and executing on transformational initiatives for TPSS (Transaction Processing and Shared Services). Our aim is to deliver efficiencies, reduce expenses, mitigate risk and regulatory issues, and enhance the customer and employee experience. Our work ranges from identifying and solving highly strategic complex problems to leading large multi-year programs with stakeholders across the bank.
As a member of the team, you will work in a highly collaborative fashion with a large cross-section of stakeholders, partners, and other colleagues. You will become a trusted advisor to the leadership team and business partners across Operations. Reporting to a portfolio director, you will:
- Design, execute, and deliver on one or more initiatives in support of TPSS’ strategic priorities
- Lead each initiative through ideation, scoping, funding (CapEx and OpEx), execution, and benefit delivery
- Utilize and propagate the bank’s standards for developing deliverables, managing projects, reporting progress and managing risks and issues
- Create relevant reporting to fulfill stakeholder needs
- Provide governance across the initiatives
- Monitor and report on the program’s performance and progress in Jira
- Develop trusted relationships with senior leaders and key business partners
- Contribute your experience, learnings, and thought leadership to the broader SI team on the industry, best practices, analytics, etc.
- Support shaping the strategy and execution of the SI team itself
You will bring an eagerness to expand your knowledge base of program execution and delivery, critical thinking, relationship management, and a learning mindset to support critical changes and accelerate execution. You will display high energy and resilience in ambiguous and fast-paced contexts. You welcome the opportunity to learn new systems and skillsets and develop executive presence.
Qualifications
- Experience with managing strategic and operational transformations
- Ability to operate in a demanding high-expectations and standards environment
- Problem solver with an ownership mindset, instead of a facilitator
- Exceptional strategic, analytical, problem-solving, and storyboarding skills
- Executive presence
- Ability to influence without authority, leveraging a positive, consultative approach to clients and team members
- High degree of comfort with ambiguity
- Detail-orientation with excellent organizational skills and ability to adapt to change
- Exceptional written and verbal communication skills
- Proficient in project management software, Jira, and MS Office, including Excel and PowerPoint
- Demonstrated commitment to professional development through ongoing education
- Ability and willingness to travel up to 25%
