Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
The AI Technologies team’s mission is to empower Comcast through transformative AI solutions, the development of cutting-edge AI platforms, and laying the strategic foundation for AI technology to deliver next-in-class experiences, operational excellence, and innovation-fueled growth, creating lasting value for our customers, employees, and the entire company.
We are seeking a dynamic and visionary leader to join our team as an Executive Director, overseeing multiple teams that are developing foundational AI search, agentic, and decision platforms and delivering high-impact AI solutions on top of these internal and external AI platforms.
You will be responsible for leading and inspiring a group of talented software development and machine learning research managers as well as their teams. You will play a pivotal role in shaping the direction of our AI strategy, ensuring our platforms are robust, scalable, and provide self-service capabilities that enable both the researchers and solution architects on your team as well as others in Comcast’s technology and product organizations to develop groundbreaking AI solutions.
Job Description
Core Responsibilities
Leadership & Vision: Provide strong, forward-thinking leadership to a group of software development and machine learning research managers and technical leaders, fostering a culture of innovation, collaboration, and excellence. Inspire and guide teams towards achieving strategic goals and delivering exceptional AI solutions.
Strategic Oversight: Oversee the development and enhancement of self-service AI platforms, ensuring they meet the needs of solution architects and researchers while aligning with business objectives. Ensure platforms are designed for scalability, reliability, and ease of use.
Team Development: Build and nurture high-performing teams by recruiting top talent, providing mentorship, and fostering professional growth. Drive continuous improvement in team performance and technical expertise.
Collaboration: Work closely with platform solution architects, data scientists, and product leaders from other teams to ensure seamless integration of AI technologies into client solutions. Facilitate collaboration across teams to accelerate the development of innovative AI products.
Operational Excellence: Implement best practices in software development, project management, and team leadership to ensure high-quality delivery of AI platforms and solutions. Drive efficiency and effectiveness in all aspects of the development process.
Employees at all levels are expected to:
Collaboration & Communication: Excellent interpersonal skills with the ability to work effectively across different teams and stakeholders. Strong communication skills to articulate vision, strategy, and technical details to diverse audiences.
Operational Excellence: Strong background in implementing and optimizing development processes, with a focus on quality, efficiency, and continuous improvement.
Educational Background: A degree in Computer Science, Engineering, or a related field. Advanced degrees or certifications in AI, machine learning, or related areas are a plus.
Why Join Us: This is an opportunity to be a key player in a company that is shaping the how AI can transform product, customer and employee experiences. You will lead teams that are at the cutting edge of technology, working on projects that have a real impact on millions of customers in the US and beyond. We offer a collaborative and inclusive work environment where innovation is encouraged, and excellence is rewarded.
If you are a visionary leader with a passion for AI and a proven ability to build and lead high-performing teams, we want to hear from you.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Master's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +