The Driver II is primarily responsible for in apartment and/or line haul deliveries within designated market. The Driver II works directly with the Branch General manager to ensure on-time, accurate, and safe deliveries, while providing exceptional service to our customers. This associate builds a positive relationship with customers every day and ensures their needs are met.
Essential Functions:
• Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
• Utilizes hand-held device technology to capture signatures for all deliveries
• Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers.
• May support with warehouse operations as needed, to include pulling, checking, stocking and other tasks
• Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates).
• Escalates customer, complaints, dissatisfaction, and procedure violations.
• Partners with sales team and other departments to ensure efficient and coordinated customer service
• Adheres to all safety and compliance guidelines, to include policy and procedure for the operation of company vehicles and warehouse equipment
• Line Haul:Route, load, and deliver products received daily in the line haul market from a supporting branch to our customers.
• In Apartment Delivery (IAD):Delivers and unloads merchandise within apartment buildings, per customer direction
Requirements:
• Valid state-issued driver’s license.
• Ability to read, write, and perform basic arithmetic (addition, subtraction).
• 2 years of experience with box truck driving; Gross Vehicle Weight ranging from 14,500 lbs. to 26,000 lbs.
• Ability to comply with DOT and CDL regulations.
• Valid medical certificate or ability to obtain one upon employment
Preferences:
• 3 months of experience operating forklift/power equipment such as lifts, order pickers, and similar equipment
• 6 months of experience performing in-home deliver OR retail customer service
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.