Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Scrum Master
What does a successful Scrum Master do at Fiserv?
Are you an experienced and dedicated Scrum Master passionate about driving Agile practices? Join our dynamic product development team at Fiserv, where you'll play a key role in guiding teams to success. We thrive on collaboration, communication, and continuous improvement, empowering our teams to deliver high-quality software efficiently by removing obstacles and fostering an Agile mindset.
What You Will Do:
- Lead and guide our product development team through Scrum Agile practices, ensuring smooth execution and continuous improvement.
- Advocate for Scrum principles, empowering and supporting the team to embrace an agile mindset.
- Mentor and coach team members and the organization to adopt effective Scrum practices that foster growth and collaboration.
- Work closely with the Product Owner to organize and prioritize high-value work for the product backlog.
- Build strong relationships across departments to align development efforts with broader organizational goals.
- Help establish and share team standards, best practices, and a clear Definition of Done.
- Assist with Sprint planning, ensuring each backlog item has clear acceptance criteria and aligns with the team’s velocity.
- Drive successful delivery outcomes by tracking and aligning team efforts with key results and metrics.
What You Need to Have:
- Bachelor's degree or equivalent experience leading technical teams.
- 6+ years of experience as a Scrum Master within product development or engineering delivery teams.
- Demonstrated success in managing technology teams to deliver impactful technology solutions.
- Proven experience building and leading Scrum Agile teams.
- Strong ability to communicate effectively with both technical and non-technical audiences.
- Excellent problem-solving and decision-making skills in fast-paced environments.
- Ability to drive team alignment and accountability for delivering key results.
What Would Be Great to Have:
- Scrum Master certification (Scrum Alliance CSM® or higher).
- Strong conflict management and resolution skills.
- Experience with JIRA and Confluence for managing team and work execution.
- Familiarity with CI/CD processes and the software development lifecycle (SDLC).
- Ability to navigate complex technical challenges while balancing conflicting priorities.
Important info about this role:
- We’re better together. This role is fully on-site.
- In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
#LI-SH2
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.
