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Position Summary
The Director of Outreach and Engagement is responsible for the oversight and implementation of the OhioRISE Strategic Growth and Communications Plan to expand community awareness and enrollment in OhioRISE, facilitate enrollment, increase engagement in OhioRISE care coordination, support CMEs, and ensure that OhioRISE Stakeholders and Members are educated on enrollment process and enhanced benefits of the program
As the Outreach and Engagement Director you will report to the Children’s System of Care Executive Director and work in close partnership with the Director of the CME Alliance Hub, the Communications Manager, and all matrixed growth partners to effectively support our CME partners and the youth and families in their care. You will need to reside in the state of Ohio. You will have supervisory responsibility for the Regional Coordinators and the Youth and Family Engagement Managers
Position Responsibilities:
- Responsible for developing, facilitating, and implementing outreach activities, special events, programs, and presentations which support plan membership growth, member education, and health plan awareness of Aetna OhioRISE and Ohio Care Management Entities (CMEs).
- Maintains compliance with ODM’s Medicaid marketing requirements
- Coordinates community event coordination including reserving space, communications, and material distribution.
- Ensures adequate collateral materials are available to participants in any member education or member seminar as appropriate.
- Build and maintain relationships with key community stakeholders, including, but not limited to:
- Parents with Children Eligible for OhioRISE;
- Ohio Education System;
- Ohio Justice System;
- Other Ohio Medicaid Managed Care Organizations
- Ohio Child Welfare System and Public Children Services Association of Ohio
- County health agencies
- Inpatient/Acute Care Facilities
- Health Care Providers (behavioral health, primary care, and specialty care);
- Faith-Based Organizations
- In collaboration with Communications Manager, ensure that frequent, effective and efficient communication takes place with all stakeholders.
- Maintain a calendar of outreach activities, including community events, workshops, appearances, and other communication opportunities.
- Responsible for oversight and supervision of OhioRISE Regional Coordinators and the Youth and Family Engagement Managers
- Preparing an annual budget for community outreach activities.
Required Qualifications
- 3-5 years of experience in community outreach and event planning
- Demonstrated relationship management skills; capacity to quickly build and maintain credible relationships at varying levels externally and within the organization
- Strong organization skills, creativity, and member focused approach
- Experience generating agenda topics, engage appropriate subject matter experts and facilitate meetings inclusive of members, providers, and state regulator
- Strong interpersonal, communication and presentation skills
Education
- Bachelor’s degree in a closely related field or 7 years of equivalent work experience
Pay Range
The typical pay range for this role is:
$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS Health
We anticipate the application window for this opening will close on: 09/30/2024
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.