Overview
Position Summary Details The Lead / Clerk for parking division will provide outstabnding customer service to clients, tenants, employees and visitors.
Pay: $24.00 DOE
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit
ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM) RESPONSIBILITIES: (not limited to)
- Supervise parking office, and staff.
- Provide Outstanding customer service to clients, tenants, employees and visitors
- Address all onsite daily parking inquiries from employees and clients
- Billing / collections / monthly reconciliation / Sales Journal / Cash app duties for a high-volume garage
- Assist with ticket audit / Reconcile Transient Revenue from pay on foot machines
- Assist with preparation and input of DR (daily reports) in JD Edwards
- Communicate effectively with management team, bringing issues to their attention in a timely manner.
- Building Access Setup / Parking Access input
- Pinnacle control includes article setups, building access set up, and card readers and cab reboots occasionally.
- Assist with bimonthly and monthly financial reports for manager for accounting and revenue recon.
- Filing and maintaining files, Answer telephones.
- Assist with OSHA requirements for compliance.
JOB KNOWLEDGE/SKILLS REQUIRED:
- Minimum two (2) years’ parking experience in an office required.
- Ability to multitask, think clearly, decisively, and able to work well under pressure.
- Excellent verbal and written communication skills
- Professional manner, attitude, appearance and dependability are a MUST.
- Computer literate (Excel, Word, JD Edwards input, adding-deleting parkers)
- Able to solve customer complaints in a professional manner.
- Knowledge of SKIDATA Parking Equipment is a plus.
PAY & BENEFITS
- Hourly Pay: $24.00 per hour (depending on experience)
- Medical, Dental, Life,
- 401k plan with one (1) year of service including 1,000 hours worked