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The Senior Manager, U.S. Security Operations, Northeast, is a member of UnitedHealth Group's (UHG) Corporate Security team, reporting to the Associate Director, U.S. Security Operations, East. Corporate Security is responsible for the Enterprise Workplace Security Program that ensures the protection of the company’s global workforce and physical assets through security risk management platforms.
The Senior Manager, U.S. Security Operations, Northeast is accountable for the representation of Corporate Security and its workplace security programs for the business segments in the identified Northeast and Tristate region of the United States. The Senior Manager, under the oversight of the Associate Director, will be accountable for implementing the short-to long-term vision, mission, and enterprise strategy of Corporate Security and more specifically the Americas Security Operations program; leading security solutioning with business leaders; provide business leaders with relevant security incident reporting metrics and actionable data with an understanding of business leaderships perspective and needs related to security; coordinating business requirements with the Global Risk Management CoE to enhance security solutioning measures; champion security awareness, physical security, and proactive security training initiatives; raising for leadership potential obstacles/opportunities for enhancing security risk management enterprise-wide; ideating and innovating solutions to complex and critical strategic problems; cultivating a security culture in the workforce through security education; and driving compliance with relevant global security regulations; company standards, values and culture; and industry standards and best practices.
The Senior Manager, U.S. Security Operations, Northeast will support the overall Corporate Security mission and to enable the success, sustainability, and scalability of the entire enterprise workplace security program. The Senior Manager will also be accountable for building and maintaining solid internal partnerships with key stakeholders to include but not limited to: Global Crisis Management (GCM); Enterprise Information Security (EIS); Corporate Communications; Environmental and Occupational Health & Safety (EOHS); Human Capital/Employee Relations; LCRA (Compliance, Employment Law, Litigation and Privacy); Global Travel; UHC Global Risk; Real Estate Services (RES); Audit team; business stakeholders; and external partners as needed.
If you are located within the states of NY, CT, MA, you will have the flexibility to work remotely* as you take on some tough challenges.
Primary Responsibilities:
- Partner with business leadership to understand the business strategy, operations, and security needs
- Facilitate the delivery of quality, best practice security services and solutions across the enterprise in the region, to include providing business leaders with interpretation of CapEx and OpEx impact
- Identify and communicate to leadership strategic business requirements related to security; geopolitical, security and regulatory risk trends; and proposed short-term and long-term solutions
- Champion security solution integration with the business and partnership with the Global Risk Management CoE in alignment with Corporate Security’s governance and operating model
- Support Corporate Security team in response to critical security incidents, threats, and crises. (e.g., workplace violence, armed assailant, civil unrest, political conflict, criminal acts, etc.)
- Communicate and implement the overarching vision, strategy, and operational plans across the region in alignment with the overall company and departmental strategies
- Collaborate with Corporate Security Integrations team to ensure effective and efficient security integration and transfer of relationship lead responsibilities for newly acquired and integrated businesses
- Provide significant partnership with business leaders in the region to support their security needs
- Measure and communicate to the business the performance and effectiveness of the U.S. Security Operations East program using key indicators, metrics, and data
- Deliver solid, complex problem-solving, critical thinking and objective analysis through difficult, complex and/or critical scenarios and issues; act as a strategic advisor to the Associate Director, U.S. Security Operations East on security and business risk, identifying challenges as well as solutions
- Create an environment and culture that: fosters inclusivity, belonging, innovation, participation and collaboration; empowers team members; aligns with company values; creates high-performing teams; and retains and attracts talent
- Set a leadership example for team members, peers and other stakeholders through positive behaviors, accountability, and servant leadership
- Drive effective communications and collaboration with leadership, peers, team members, internal stakeholders, and the business to ensure alignment and coordination
- Work across and support other teams as well as participate in cross-functional initiatives to promote the greater Corporate Security, Compliance and UHG missions
- Proactively seek opportunities to build and improve partnerships with the business
- Drive awareness of Corporate Security and resources across the enterprise; enables the cultivation of a mature security culture across the enterprise through strategic training and awareness initiatives
- This role will require after hours on-call availability and up to 25% travel
- This role may be assigned other duties as required
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 5+ years of relevant security experience in the private and/or public sector to include security risk management, intelligence, law enforcement and/or military
- Experience managing workplace security operations and programs while aggregating business requests surrounding security enhancements and providing subject matter expertise and guidance
- Experience in managing complex security risks and operating in a domestic business environment
- Experience dealing with incidents and critical events; ability to work effectively during emergency and crisis situations
- Critical understanding of confidentiality and situational sensitivity
- Effective using MS Office Suite (Word, Excel, PowerPoint, Outlook, etc.)
- Proven superior problem-solving and critical thinking ability
- Proven solid leadership engagement, communication, and presentation skills to include personal briefings
- Proven auperior interpersonal skills with the ability to work collaboratively with a wide range of individuals at all levels of the organization
- Proven high levels of integrity and credibility
- Proven ability to navigate high levels of ambiguity/uncertainty and make critical decisions rapidly
- Proven ability to work across and navigate a large matrixed organization; proven business acumen
- Located in MA, NY or CT or commutable in Tri-State Area
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Connecticut, New York Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
