Hybrid: This role is categorized as hybrid. The successful candidate is expected to be at Warren, Michigan location minimum three times per week or more as per business requirements.
Role
This role provides GM North America Manufacturing with component/completed vehicle repair to sustain production operations or to repair and directly ship products to commerce. Service/Repair is typically a high-volume operation working with key 3rd party providers. Repair will vary from component replacement to electrical/mechanical diagnosis with subsequent repair to vehicle programming. Focus is to understand new quality issues, determine remediation plans, effectively communicate across cross-functional teams, and execute to get quality vehicles to our customers quickly.
You will be responsible for equipment related to the manufacturing process and required to use your independent discernment. Your responsibility may involve training others and assigning work to a small group of employees.
What You’ll Do (Responsibilities):
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Act as Service/Remediation Project Engineer in various projects located in vehicle distribution centers and plant shipping yards in support of GM North America in completed vehicle/component repair/remediation services; collaborate with manufacturing, engineering, supplier quality, intermodal logistics (truck/rail/port operations) in managing various remediation projects.
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Leader responsible for processing, schedule, logistics, material, replacement parts, etc, full scope of project initiation to shipment to commerce.
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Determine remediation strategy: remediation standard work including quality repair confirmation, remediation process flow, schedule, parts, financials, etc. in conjunction with 3rd party providers and Program Teams, GM Service, Engineering, and requesting Customer.
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Access and analyze vehicle or component diagnostic data, via interrogation of GBFTT/DVT/ MERs/ CARE/ GCA/MDI data to root cause and correct concerns impacting vehicle/propulsion assembly or completed vehicle performance.
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Create remediation SOR and establish contracts with 3rd party providers to execute remediation plans.
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Lead comprehensive project management and communications throughout execution, to closure.
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Possess personal flexibility to support above beyond traditional working hours, and as required per project demands.