Comcast CXSO Production & Multimedia Team Intern

Comcast • Full-time • Philadelphia, Pennsylvania, United States • 3w ago

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.

Job Description

Program Overview

Discover opportunities designed to set your career in motion!The Comcast internship/co-op program will help you cultivate meaningful relationships, develop strong interpersonal and business skills, gain exposure to the day-to-day operations of a Fortune 40 media and technology company, and receive mentorship opportunities to expand your professional network.

This program immerses students into the daily operation of a contemporary media and technology company while working side-by-side with Comcast’s top innovators. The student becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units.

Organization & TeamOverview

Under the leadership of our President, Tom Karinshak, the Customer Experience Strategy and Operations (CXSO) team consists of seven operating pillars focused on delivering a reliable, end-to-end experience to our customers. Together, CXSO teams enable our frontline teams to serve our customers and drive loyalty through best-in-class operations, innovative tools and technology, and seamless omnichannel experiences centered around the Net Promoter System (NPS).

The CXSO Production & Multimedia team supports internal teammate programming like town halls, employee features, special video projects, internal channel content and more.

Role Description

A perfect blend of the corporate and the creative, the CXSO Production & Multimedia team works on strategic, company-wide videos and communications for the internal CXSO team. They also supportexecutive leader communications, like presentation decks and content for internal channels. The CXSO Production & Multimedia intern will help the team develop multimedia content and sharpen their editorial skills,while also gainingexposure to a critical element of Comcast’s success – our frontline teammates who provide customer support.

What are some interesting problems the student will work on?

The Production & Multimedia team works on many different types of projects that require a variety of creative and logistical skills.The CXSO Production & Multimedia intern’s responsibilities could include scripting, storyboarding, developing presentation decks, designing creative assets, providing project management support and more.

Where can this student make an impact?

This role provides an opportunity for the student to make an impact on videos and other multimedia projects that will be featured across all of Comcast. The student who obtains this role also has a unique opportunity to support executive multimedia needs, including town halls for our entire organization.

Job Responsibilities

Responsibilities include but are not limited to:

Assist with pre-production needs including scripting, storyboarding, acquiring video and audio assets, managing assets,ensuring materials are brand compliant,etc.

Assist with post-production needs including video editing, tracking viewer metrics, posting videos to internal channels, etc.

Participate in meetings with the larger CXSO Communications team and project leaders to plan and assess scope of video projects and campaigns that support business objectives and goals.

Draft communications (ex. Intranet content, Viva Engage posts, emails, etc.) that are fresh, creative and engaging.

Review and edit materials to ensure content meets established communications standards and guidelines before publication; ensure prior approvals are coordinated and obtained prior to publication on internal channels.

Maintain and enter metrics into project planning platform/reporting databases/reports.

Other duties and responsibilities as assigned.

PreferredSkills

Strong written and verbal communication skills and attention to detail.

Extensive experience in Microsoft Word, Excel and PowerPoint.

Experience working with tools like Canva, Adobe Creative Cloud, etc. to develop creative content.

The ability to serve as a team player, working with lots of different personality types and identifying areas of opportunity for our organization.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance.

Production and/or graphic design experience is preferred, but not required.

Preferred Majors: Communication, Mass Communication, Media, Journalism, Organizational Communications, Broadcasting, English

Minimum Qualifications and Eligibility Requirements

Currently pursuing a bachelor’s degree from a United States-based college or university

Rising Junior or Rising Senior only (must have a graduation date between Winter 2025-Spring 2027)

Returning to degree-program (for at least a semester) after the completion of the summer internship (meaning, student must be returning to school for Fall 2025 semester before graduating)

Available to work 40 hours per week over the course of the summer program- June 2 through August 15, 2025

Authorized to work in the United States with no current or future sponsorship needs

Available to report in-person to the work location on the job posting (unless virtual offering)

Comcast is an Affirmative Action/EEO employer M/F/D/V

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Salary:

Base Pay: $23.00

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Relevant Work Experience

0-2 Years

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