Overview
Benefit Information:
ABM offers a comprehensive benefits package For information about ABM’s benefits,
visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
Essential Functions
- Supervise the daily activities of operations team members.
- Set priorities for the team to ensure completion of tasks.
- Effectively recruit, manage, and lead a team with a focus on maintaining the functionality and safety of operations.
- Participate in monitoring and developing team member performance, including evaluations, training, and recognition.
- Ensure work assignments and schedules meet department, facility, and contractual needs.
- Respond to client inquiries, requests, and concerns.
- Utilize company policies and guidelines to solve work problems.
- Ensure department training programs and recertification programs are being conducted within appropriate timeframes.
- Meet with clients to ensure needs and expectations are being met.
- Implement and manage quality control monitoring and safety programs; maintain a safe work environment.
- Achieve operational performance and functional service activities.
- Provide technical guidance and interpret policies and procedures to assist employees in performing functional tasks.
- Monitor and maintain appropriate staffing levels and daily schedules.
- Special projects and other duties as assigned.
Other:
- Ability to adjust work schedule as needed to support the operation.
- Ability to effectively lead a staff of direct reports.
- Ability to effectively communicate and to read and interpret documents including safety rules, operating and procedural manuals, and handbooks.
- Basic understanding of computer programs, including Microsoft Office.
- Ability to work in a fast-paced work environment.
- Ability to resolve issues under tight timeframes and pressure.
- Ability to prioritize assignments and projects and to multi-task within restricted time constraints.
- Excellent team building and planning skills.
- Strong interpersonal skills; ability to develop productive business relationships, and ability to influence and educate employees.
Working Environment and Travel Requirements
- Respond to emergencies at night and on weekends as needed.
- May be required to travel via automobile to meetings and work-related functions.
- Work environment may require extended time standing, walking, and lifting. May also be exposed to hazardous chemicals.
