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Wells Fargo is seeking a Collections Analyst within the rail division of Commercial Banking. Learn more about the career areas and lines of business at wellsfargojobs.com .
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About this role: Wells Fargo Rail is seeking a Collections Analyst. This position's primary focus is to work with internal and external customers on resolving open past due invoices issued by Wells Fargo Rail. This individual will be responsible for collecting past due items and analyzing accounts for payment anomalies and non-accrual status, as well as creating monthly and quarterly metrics reports for senior management.
In this role, you will:
- Manage and resolve outstanding accounts receivable within the railcar leasing industry, ensuring timely and efficient resolution of past due accounts
- Utilize Oracle Financials to review customer accounts, identify past due accounts, implement appropriate account resolution strategies, and document resolution progress
- Employ Microsoft Excel and pivot tables to analyze financial data, generate reports, and track resolution progress
- Provide operational accounting support for internal business groups or operations departments
- Conduct thorough research on customer accounts to identify root causes of payment delays and implement proactive measures to minimize future delays
- Provide in-depth business review and develop long term strategies to optimize group or company performance
- Prioritize tasks effectively and meet deadlines to optimize account resolution performance and contribute to team goals
- Collaborate with internal stakeholders and customers to resolve payment discrepancies, while maintaining positive relationships
- Assist in account resolution efforts on approximately 5,000 invoices that Wells Fargo Rail issues per month, totaling $63MM among 600 customers.
- Assist in completion of regularly scheduled and ad hoc reports.
- Attend weekly departmental meetings and interdepartmental meetings and provide account updates.
- Complete ad hoc requests accurately and in a timely manner.
Required Qualifications
- 4+ years of Operational Accounting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Experience in rail industry collections or account resolution.
- Experience with Oracle Financials or similar enterprise resource planning (ERP) systems.
- Strong expertise in Microsoft Excel including pivot tables and data analysis functions.
- Excellent communication skills to effectively interact with internal teams and external stakeholders.
- Strong attention to detail, including accuracy in grammar and a sharp focus on eliminating errors.
- Ability to work independently and in a team-oriented environment.
- Ability to provide excellent customer service and develop customer relationships while resolving past due customer accounts.
- Ability to articulate and analyze complex scenarios.
Job Expectations:
- This position is based in Rosemont, IL and the individual must be within a commutable distance of the job location.
Posting Location 9377 W Higgins Road Rosemont, IL
Salary Range by Location: Rosemont, IL- 69,900.00 - 124,300.00 USD Annual
Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$69,900.00 - $124,300.00
Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Posting End Date: 16 Sep 2024
- Job posting may come down early due to volume of applicants.
We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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