Overview
The Visual Specialist position engages in the visual efforts in the store (maintenance, merchandising and merchandise processing) conveying our organized brand clearly to our customers. This position understands sales goals and is accountable for partnering with the store team to reach these goals while understanding the direct impact visual presentation has on the sales success of the store. This is a part-time, hourly, non-exempt position.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
- Executes the setup of merchandise campaigns in support of all marketing initiatives and product presentation according to merchandising standards
- Executes all new product introductions from a visual presentation perspective and ensures that they are placed per direction or guidelines in a timely manner
- Works Merchandise Processing duties during early morning or evening scheduled shifts according to guidelines, including unloading trucks, lifting boxes, merchandising products, using ladders and working at a fast but safe pace.
- Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store
- Actively participates in the visual presentation brand standards on the Sales Floor, including straightening, down stocking and maintaining signage and prop samples
- Supports merchandise carryout to our customers cars whether through curbside or in the parking lot/garages
- Assists with cleaning routines around the store – including dusting, restrooms and vacuuming
- Proficiently and consistently uses company communication tools to remain informed and involved in all areas of visual presentation
- Remains current with The Container Store training, selling, product knowledge, promotions, processes, and philosophies when interacting with customers, CSD, store employees and service partners
- Consistently maintains clear communication with Managers to seamlessly complete projects and to achieve sales goals
- Demonstrates a strong understanding of and actively supports inventory accuracy
- Has a strong focus on providing a great customer experience through greeting and active selling
- Actively introduces and enrolls customers in our loyalty program
- Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
- Handles cash and other valuables appropriately and securely
- Maintains a safe working and shopping environment, utilizing all available resources, ensuring safety and security of the employees, customers and property
- Assists customers with personal confidential information related to the Company credit card and application process
- Consistently arrives promptly to work the assigned schedule
- Responsible for maintaining discretion related to all confidential/sensitive company and customer information
- Performs other requested tasks and duties
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
- Competitive health, dental, and vision plans to keep you and your loved ones well.
- 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
- Unique "1equals3" website for easy access to your benefits information and company updates.
- We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
- Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
- Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
- Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
- Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
- Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
- Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
- 2-5 years merchandising experience preferred
- Retail sales experience is a plus
- Strong computer skills
- Understands retail is an ever-changing industry and requires flexibility in scheduling
- Must be at least 18 years of age
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
