The application window will be open until at least September 25th, 2024. This opportunity will remain online based on business needs which may be before or after the specified date.
Note: Google’s hybrid workplace includes remote roles.
Remote location: United States.
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in program or project management.
- 2 years of experience in an operations or customer support role with a professional services firm, software or technology-based company.
- 2 years of experience with Salesforce or similar Enterprise Resource Planning (ERP) systems.
- Experience with executive level reporting, key performance indicators, and data analytics.
- Experience in Customer-facing roles and excellent customer/user service and communication skills.
- Experience working in Salesforce.
- Experience with Discretion sensitive materials and handling confidential information.
- Ability to work across cultures and time zones.
- Excellent organizational and planning skills with the ability to multitask, prioritize and execute multiple concurrent activities.
As a Mandiant Consulting Business Agreements Support Specialist, you will contribute and support an operations team that maintains operational excellence and provides key metrics for Mandiant’s consulting practice. You will need experience in customer-facing roles, contract negotiation, consulting/professional services operations, using Salesforce, reporting, analytics, and governance. The position also requires a proactive work ethic, team-oriented attitude, and an ability to manage multiple objectives and projects.
Part of Google Cloud, Mandiant is a recognized leader in dynamic cyber defense, threat intelligence and incident response services. Mandiant't cybersecurity expertise has earned the trust of security professionals and company executives around the world. Our unique combination of renowned frontline experience responding to some of the most complex breaches, nation-state grade threat intelligence, machine intelligence, and the industry's best security validation ensures that Mandiant knows more about today's advanced threats than anyone.
The US base salary range for this full-time position is $85,500-$125,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
- Support pre-sales activities for the Mandiant Consulting organization, including creating Statement Of Work (SOW) and other Agreement documents, assisting with gathering information for customer onboarding requirements, working with Sales and Consultants to resolve pricing/scoping issues, and liaising with customers and partners in negotiations.
- Assist with governance related activities that help the consulting organization become more efficient.
- Identify process or system improvements; work with management and other teams to implement recommended changes.
- Assist in the creation of reports for the Mandiant Consulting organization related to efficiency of pre-sales activities.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
