About Us
The Brown Palace Hotel and Spa, Autograph Collection, synonymous with extraordinary service since 1892, invites you to join a new level of luxury Downtown Denver hotels. Home to a collection of 243 distinct guestrooms and suites, the hotel also boasts six unique restaurants and bars, a boutique spa and nearly 20,000 square feet of meeting space, making the Brown Palace as appropriate for an adventurous jetsetter as it is for a corporate-minded CEO. In addition to being a part of one of the most historic hotels in Denver, team members will enjoy many additional perks of working at the Brown Palace Hotel and Spa. These perks include discounted RTD Eco Pass, free employee meals, discounts on services/F&B at the hotel and Friends and Family hotel room discounts. Come learn more about joining our team! Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.
Overview
The Senior Sales Manager brings to bear their sales expertise in Business Travel and Group Sales within the local market for hotels. This individual must be organized, detail oriented and able to identify, book and implement a profitable outcome. Success will be identified in achieving the set quarterly revenue expectations and individual goals for Business Travel and a Group Sales Market, clearly communicating with leaders and other departments within the hotel, and being proactive with work efforts.
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
The Deadline to apply : 10/25/2024 or until filled
Responsibilities
- General understanding of both monthly forecasting and annual budget process within a hotel.
- Achieve Business Travel Transient Sales Goals by soliciting new and existing accounts in the market through prospecting, client entertainment, market research and brand presentations
- Produce innovative ideas to gain exposure to the local market
- Host clients for site tours and familiarization trips
- Achieve a set quarterly Group Sales Goal through prospecting, proposals and site tours.
- Optimize top line revenue for the hotel through identifying areas we can gain on rate or upsell through banquet revenue.
- Actively participate in the Daily Business Review Process with DOS to generate the best revenue for the hotel.
- Prepare information for, meet with and entertain clients as deemed appropriate by potential business from designated accounts
- Respond to all inquiries in a timely and professional manner and generate concise proposals per inquiry.
- Clear and concise Proposal and Contract Generation
- Review reporting as needed to identify the best business for the time of year
- Be in the know on market trends and happenings with the competition
- Attend trade shows and market events as assigned
- Actively participate in industry organizations (NACE, MPI, GBTA)
- Comply with department attendance rules and be available to work on a regular basis with occasional weekend support within the hotel
- Perform any other job related duties as assigned
Qualifications
- Thorough knowledge of sales techniques with strong closing and negotiation skills
- 3+ years’ experience in hotel/hospitality management with specific knowledge of Business Travel Transient and Group Sales.
- High School Diploma required; Bachelor’s Degree preferred
- Comfortable with hotel site inspections and solicitation calls
- Must possess a high level of computer skills including but not limited to the use of Microsoft Word, Excel and PowerPoint.
- Experience with Marriott Sales Systems CI/TY preferred.
- Knowledge of hotel operations including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, budget, forecasting, quality assurance programs, hospitality law and long-range planning.
- Ability to work effectively under time constraints and deadlines
- Effective verbal and written communication skills.
- Ability to adapt communication styles to suite different audiences such as supervisors, coworkers, general public and clients.
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
