Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The FUH Coordinator will focus on FUH (follow-up after hospitalization) and meeting our HEDIS goals by assisting facilities to obtain aftercare appointments for our members who have been psychiatrically hospitalized and provide resources to facilities to assist them with discharge planning.
Fully Remote (City, State residency required see above for locations) Schedule Monday-Friday. 40-hour week, an 8-hour shift between the hours of 7:00 am to 6:00 pm based on location.
Travel: Up to 10% travel to visit facilities.
If you are located in Washington you will have the flexibility to work remotely* as you take on some tough challenges.
Primary Responsibilities:
- Manage the requests for help with discharge planning from facilities
- Work to obtain FUH (follow-up after hospitalization) details for members in Mental Healthcare inpatient admissions
- Develop and maintain relationships with facilities to provide assistance in discharge planning
- Provide data to Case Management to support our members
- Support HEDIS goals around FUH (follow-up after hospitalization)
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School/GED
- 5+ years of experience in healthcare setting
- 2+ years of experience in managed care environment (insurance side preferred)
- 1+ years of MS Office experience to include Word, Excel and Outlook
Preferred Qualifications:
- Bachelor’s degree in healthcare related curriculum
- Proven Provider/Facility outreach experience
- Proven FUH (follow-up after hospitalization) knowledge
- Proven HEDIS knowledge
- Demonstrated flexibility with work hours when needed
- Demonstrated ability to work Independently from home
- Proven organizational skills
- Proven exceptional time management skills
- Proven both Verbal and Written communication skills
- Proven detail oriented skills
- Proven technology skills (ICUE, LINX, STAR)
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Washington Residents Only:The hourly range for this role is $19.47 to $38.08 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO
