Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
At LinkedIn, we trust one another to do our best work in the environment that works best for us and our teams. This hybrid role offers the flexibility to work from home and commute to a LinkedIn office when it’s beneficial for you and important for team collaboration. This role will be based in either Sunnyvale, Mountain View, San Francisco, New York City, Chicago, Carpinteria, or Omaha.
We are seeking a Senior Manager to join our GTM Enablement Center of Excellence, where you will oversee global, cross-functional extended onboarding and foundational training programs for Sales, Customer Success, and Operations. This is an exciting opportunity to create and drive significant impact within LinkedIn’s Global Business Organization (GBO) and across global GTM Enablement!
In this role, you will equip LinkedIn’s sales, customer success, and operations new hires with a skills-based learning experience that enables each individual to succeed in their role, ultimately creating value for our customers. You will define the short-term evolution and long-term vision for the new hire onboarding and foundational training programs, collaborating with various teams—including learning experience design, program management, measurement, line of business enablement teams, cross-functional partners, and leaders—to bring this vision to life.
You will foster a mindset of continuous improvement by measuring the impact of the onboarding program against clear success metrics to identify areas for amplification. The extended New Hire Onboarding program lays the critical foundations for GBO to be LinkedIn's growth engine.
The ideal candidate is a visionary leader with experience building and implementing multi-modal adaptive learning experiences, unafraid of the complexity required to bring this vision to life. We seek someone with a strategic and analytical mindset, operational rigor, strong executive communication skills, and a continuous commitment to iteration and improvement, inspiring others with both the vision and the collaborative approach needed to achieve it.
Responsibilities
- Lead the creation, development and execution of the long-term strategy GBO extended Onboarding programs.
- Define a clear vision and the needed tactics to build a cohesive onboarding approach across GBO while balancing unique needs that may be required by one line of business
- Work closely with the Sr. Manager of Blueprint to ensure successful implementation of our sales skills, methods and tools into our onboarding program for new hires
- Measure the success of the onboarding program through the Kirkpatrick model and clearly communicate the program’s success against these defined metrics of success and milestones to GTM Enablement and GBO leadership at all levels
- Manage stakeholder relationships with LOB and Support Enablement leaders, Sales / Customer Success Leaders, PMM, L&D, Sales Ops and HR - build relationships, ongoing communication, bring others with you along the journey
- Demonstrate ongoing agility, humility and growth mindset to identify program improvements and the respective operations needed to execute
- Lead, coach and inspire a high performing team to execute the onboarding strategy
- Modern learning obsessed – passionate about knowing the technology and trends that can make learning stick, today
- Exceptional communication – know your audience, articulate the “so what?”, inspire others to understand and follow the vision
- Ability to travel (~15% of time)
Qualifications
Basic Qualifications:
- 10+ years of professional experience in onboarding, learning, enablement, or talent development or related field
- 5+ years of leadership experience, including leading and managing teams
- Bachelor’s degree
- Proven track record of successfully managing relationships with executives and cross-functional leaders
- Excellent written and verbal communication skills
- Skilled in presenting and public speaking
Preferred Qualifications:
- Master’s degree in learning design, instructional design, organizational development, industrial and organizational psychology, or a related field
- Proven experience partnering with cross-functional leaders to implement large, complex programs
- Experience working with or leading new hire onboarding programs
- Background in Learning/Enablement, Sales, or Customer Success Leadership
- Expertise in deploying change at large organizations, with a deep understanding of change management methodologies
- Strong consultative skills
- Proven ability to simplify complex problems
- Passion for continuous learning
Suggested Skills:
- Stakeholder Management
- Management
- Communication
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $139,000-$211,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.
Additional Information
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.
Please reference the following information for more information: https://legal.linkedin.com/content/dam/legal/LinkedIn_EEO_Statement_2020.pdf.
Please reference the following information for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
- Documents in alternate formats or read aloud to you
- Having interviews in an accessible location
- Being accompanied by a service dog
- Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: https://lnkd.in/equalemploymentopportunity2017. Please reference http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.
LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to accommodations@linkedin.com. This email box is designed to assist disabled job seekers who seek a reasonable accommodation to the application process. Emails sent for non-disability related issues, such as following up on an application, will not receive a response.
In your email, please include the following: (1) confirm you have a disability; (2) identify the disability-related limitation that needs to be accommodated, and (3) if known, describe the specific accommodation requested for the disability-related limitation. A response to your request may take up to three business days.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://lnkd.in/GlobalDataPrivacyNotice