Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
The Schwab SRE Platform team is offering a unique opportunity for you to join a specialized group of site reliability engineers tasked with developing a platform of common support tools to aid our SRE teams in supporting Schwab’s critical production applications.
As a member of an agile product development team, you will be at the forefront of creating innovative shared reliability software tools. The applications you build will not only enhance the capabilities of our support engineers but also support our mission to instill SRE principles throughout Schwab’s technology organization. You will collaborate closely with your Product Owner, Scrum Master, and development team to achieve the SRE Platform’s goals. Additionally, you will work in tandem with the SRE organization and support engineering teams to understand their needs and to create automation and integrate requirements into the platform. This dynamic role may involve enhancing existing and building new applications.
This position demands extensive problem-solving, analysis and technical skills. Our goal is to proactively prevent production problems and, in if they do occur, to help teams to quickly analyze and recover applications with minimal client impact. At the core of the SRE Platform team is a commitment to continuous improvement and the removal of toil from all support work across the organization. We believe in empowering every team member to contribute and strive to foster a blameless learning culture.
Role Responsibilities:
- Partner with support and development teams to create automation solutions to shared problems across the technology support organization.
- Develop software applications, frameworks, and processes that improve the maintenance of Schwab’s production applications.
- Implement new features and improvements to existing in-house enterprise SRE tools.
- Work with the SRE Platform Scrum team’s Product Owner, Scrum Master, and developers to implement the SRE Platform vision.
- Promote the SRE mindset and practices across the Schwab technology organization.
- Collaborate with application support teams to understand their pain points and operational challenges.
- Create supporting documentation to communicate the architecture, features, and value of the tools the team develops.
- Peer review pull requests of your development team peers.
- Support the deployment and validation of our team’s production releases.
- Explore, learn, and apply software development best practices.
What you have
Required Experience
- 5-7+ years of experience with enterprise software development
- 3+ years of experience working on an enterprise support team responsible for the daily monitoring, operations, maintenance, and incident remediation of production applications.
- A Bachelor’s (4-year) degree with a major in Computer Science, Management Information Systems, or a related discipline
- Back-end software development experience creating applications using Java and the Spring Framework.
- Application development architectures and implementations using REST services.
- Experience deploying and managing applications in a container orchestration ecosystem such as Cloud Foundry.
- Experience in building automation to manage production services more efficiently.
- Database design and SQL experience using RDBMS systems such as Oracle and PostgreSQL
- Knowledge of production input/process/output workflows using enterprise publish/subscribe messaging platforms.
- Working with the Linux operating system and various command line tools.
- GIT source control and Git Hub
Soft Skills
- Strong verbal and written communication skills
- Consistent engagement in team meetings and collaboration
- Critical thinking and problem-solving
- A blameless SRE mindset oriented towards advancing learning opportunities.
- An inherent desire to promote a positive company culture.
- A focus on continuous improvement, simplification, and automating processes.
- The ability to document, diagram, and communicate technical concepts.
- A persistent ability to stay focused on objectives without distraction.
Preferred Experience
- Application security using OAuth and Active Directory
- Full stack development with front-end, back-end, and database components.
- Python
- JavaScript, React, Angular, HTML, and CSS
- Linux scripting, systems administration, and basic network administration
- Enterprise messaging systems such as IBM MQ, RabbitMQ, and Kafka
- CI/CD and delivery pipeline tools like Jenkins, Bamboo, and GitHub actions.
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance