At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Impact Finance is seeking a highly skilled, collaborative, and motivated Director of Impact Measurement and Management to join our dynamic Strategy team. This leadership role will report to the Chief Strategy Officer and will lead efforts to elevate the evaluation of our socially and environmentally focused investments, quantify the impact and value of our deals, identify new and emerging opportunities to demonstrate positive contributions, and amplify storytelling to clarify our impact (internally and externally). This leadership role requires strong strategic vision, demonstrated ability to build consensus, a bias for action, and expertise in impact measurement, program evaluation, evaluation research, and project management frameworks. The Director of Impact Measurement and Management will work with a diverse set of internal stakeholders, including Impact Finance’s Senior Leadership Team, the Strategy team and relevant reporting bodies to mitigate risk and produce audit-ready data that showcases the ways that our growing platform contributes positively to people and the planet.
Responsibilities include partnering across the Strategy, Business Transformation, Finance and Senior Leadership Team to help the organization refine and bolster its quantitative and qualitative impact measurement plan. This leader will liaise with key partners on data integrity, data collection processes, data catalogues/definitions, reporting and data governance. This leader will also interface with relevant Enterprise partners to deepen connectivity and refine reporting processes. Additionally, this individual will provide thought leadership and use third-party validation, industry leading practices, and/or tested scorecards, impact reports, or dashboards to ensure alignment to impact measurement and management best-practice standards. This individual will also help the organization apply these learnings to differentiate the business in the marketplace, produce thought leadership and inspire industry-level change-making. This includes partnering with other institutions on research, peer learning, white papers, and conference presentations.
The ideal candidate is an engaging people leader with experience in building alignment, identifying synergies, empowering teams, and bringing cohesion to diverse bodies of work. The successful candidate will lead with a people-first mindset, prioritize deepening relationships, radically listen, and be able to work across silos to bridge gaps and connect dots. As a player-coach, the Director of Impact Measurement and Management will develop a plan to mature our evaluation capabilities, while also managing a team of talented evaluation and measurement experts who are accountable for defining, collecting and analyzing impact metrics, continuously improving our ability to showcase impact on people and planet, reporting, and synthesizing insights for leaders. This leader will have a passion for driving positive change and will empower teams across the organization to understand, measure and manage impact effectively.
Basic Qualifications- Master's degree, or equivalent work experience
- 10 or more years of experience in project management activities
- Two or more years of managerial experience
Preferred Skills/Experience- Experience designing and/or implementing frameworks and tools for measuring impact, including logic models, program rubrics, and theories of change
- Expertise in driving continuous improvement. Demonstrated ability to build and scale the implementation of large-scale organization priorities, including developing strategy, getting buy-in and assessing ongoing process improvement
- Experience in organizational effectiveness, strategy, and/or change management to drive awareness, understanding and amplification of impact
- Deep knowledge of impact measurement methodologies, data analysis, or evaluation with ability to ensure processes are rigorous, relevant and aligned with industry best practices
- Experience with qualitative or quantitative data collection, analysis and synthesis
- Strong strategic thinking and analytical skills, with the ability to translate complex data into actionable insights and recommendations
- Commitment to fostering an inclusive and collaborative team culture and providing ongoing growth/development opportunities and coaching
- Experience in producing clear and compelling reports that communicate impact findings to internal and external stakeholders, including investors, partners, and regulators
- Creative and entrepreneurial mindset with the ability to connect dots and work across verticals to drive towards outcomes
- Collaborative management style that coaches and empowers team members to do their best work
- Ability to influence without positional power and foster effective partnerships
- Strong project management skills, including the ability to connect work to broader strategy and simultaneously bring in the right partners for needed execution
- Experience working in or with financial services, community development, nonprofit, government, public policy, CDFI, or renewable energy organizations and adjacent industries is desired
- Understanding of financial metrics is a plus, but not required
U.S. Bancorp Impact Finance, the tax credit and community development division of U.S. Bank, believes all people have a right to the possibilities that comes with living in a safe and vibrant community. The financing USBIF provides for affordable housing, economic development, and renewable energy projects have a lasting social and environmental impact in communities. Visit USBIF on the web to find out more at www.usbank.com/cdc.
U.S. Bancorp Community Development Corporation is now operating as U.S. Bancorp Impact Finance. All job postings under U.S. Bancorp Impact Finance reside within the USBCDC organization.
Location Expectations
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $123,165.00 - $144,900.00 - $159,390.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.