Under direction, coordinates activities for families in need of social services to include parent engagement activities for Early Head Start (EHS families that support the EHS Parent, Family, and Community Engagement Framework. Provides strengths-based case management services, completes data entry, and utilizes parent engagement and leadership strategies when working with EHS-CCP families. Exercises no supervision.
This position is a "grant funded" position, therefore unclassified and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.
Work Location1227 Brady Blvd., San Antonio, TX (78207) - will be assigned field office as needed
Work Hours7:45 a.m. - 4:30 p.m., Monday - Friday
- Follows and adheres to social service program requirements pertaining to families; supports and monitors families' efforts to complete their self- identified goals; and performs timely completion of all case management requirements.
- Provides families with high needs (i.e., infants and toddlers with disabilities, domestic violence, etc., with appropriate community resources and linkages and assists families in crisis in areas such as food, housing, clothing, and transportation.
- Implements the Head Start Parent, Family, and Community Engagement Framework components necessary to successfully support families.
- Works collaboratively with EHS Child Care Center Directors, teachers and staff to comply with Head Start Performance Standards and Child Care Licensing Minimum Standards.
- Conducts the enrollment process sessions that includes obtainment of all pertinent forms, such as child's health history, nutrition assessment, consent for services, family needs assessment, etc.
- Assists in recruiting, interviewing, training, and placing parent volunteers in Early Head Start programs and supports parents as visitors, observers, and participants in group activities with their infants and toddlers.
- May make or accompany teachers on home visits as needed.
- Provides case management to families in social service programs.
- Conducts recruitment activities for EHS infants and toddlers.
- Assists in offering families opportunities to be involved in group activities such as parent advisory groups, policy groups, and educational activities based on interest and need.
- Provides opportunities for children and families to participate in family educational programs and for parents to participate in the development of the programs' educational curriculum.
- Provides engagement and educational activities that meet the on-going and expressed needs of families.
- Track daily attendance and implement an attendance plan for children with chronic absenteeism.
- Collaborates with program staff to provide opportunities to families, including child growth and development, parenting skills, child abuse prevention, guidance and discipline, medical, dental, nutritional, and mental health, disabilities, family literacy, and community advocacy.
- Assists families through the transition within the social services program.
- May participate in recruitment activities for social service programs and help with the enrollment process, including completing the required forms.
- Performs related duties and fulfills responsibilities as required.
- Bachelor's Degree from an accredited college or university.
- This position requires a valid Class "C" Texas Driver's License OR valid driver's license from another state with the ability to obtain a valid Texas Driver's License within 30 days of becoming a Texas resident. Use of your own personal vehicle may at times be required and proof of Liability Insurance will be required.
- Current Pediatric CPR and First Aid Certification required or must obtain Pediatric CPR and First Aid Certification within first 60 days in position.
Preferred Qualifications- Bachelor's Degree in Social Work or related field.
- A parent of a current or former participant in a Head Start program or a former Head Start child.
- Fluent in English and Spanish.
- Experience as a case worker in social service programs that serve low-income families and children.
- Two (2) years of experience in social work, family support, or related field.
Applicant Information- If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
- Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
- Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
- Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
- Knowledge of cultural differences and sensitivity to the implications of culture for service delivery.
- Ability to establish mutually respectful partnerships with families to enhance the quality of their lives and their communities.
- Skill in utilizing a personal computer and associated software programs.
- Ability to operate a computer keyboard and other basic office equipment.
- Ability to maintain good relationships with stakeholders (including current and potential clients, community, and co-workers), focusing on providing excellent and culturally sensitive customer service and presenting a positive image of the City in all community and stakeholder interactions.
- Ability to respect and respond competently to the culture, traditions, lifestyle, language, and values of each family.
- Ability to maintain a working environment which encourages mutual respect and congenial relationships between employees and is free from all forms of harassment.
- Ability to utilize various learning techniques in the successful delivery of family and community support services.
- Ability to develop, implement, and evaluate new programs.
- Ability to communicate clearly and effectively.
- Ability to perform all the essential functions of the position, with or without accommodations.
- Ability to work primarily in an office environment.