At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
The POS UAT team operates within the wider Product Enablement Department. Operating in a key business environment, ensuring that Elavon POS solutions are certified to the highest standards, prior to deployment in a live environment. This position will be responsible for UAT, QA, Documentation, Training, Operations / Sales support on all certified POS solutions.
Key Responsibilities:
- Ability to identify and deliver process improvements within the POS delivery process
- Working effectively with a number of internal departments including but not limited to Operations, POS Vendors groups to resolve open product issues in an efficient and effective manner
- Provide support in terms of research and problem solving to internal and external customers
- Designing of test cases, plans and suites, as required
- Execution of test cases, plans and suites, as required
- Remain informed of relevant card scheme requirements
- Preparation of QA evaluation reports and submission of the report to test schemes
- Ensure all solutions are fully tested, certified and documented, in accordance with Elavon and scheme guidelines
- Support solution during, certification and go-live stages
- Conduct face-to –face meetings or conference calls with customers or colleagues during all phases of the project
- Maintain correct and accurate records for audit purposes
- Ensure that the solution is compliant with mandated security use policies and other published security policies, standards and best practice
- Managing projects efficiently and within agreed timelines
Technical requirements:
- 2 years UAT/Testing/QA experience or similar
- 2 years payments industry experience
- ISTQB Qualification or similar
- Knowledge of modern test methodologies
- Knowledge of payment protocols and scheme specific payment requirements extremely desirable
General requirements:
- Strong technical and analytical skills – ability to understand the complete payment process flow and connecting system/application
- Proven problem solving skills
- Excellent English language skills, both verbal and written
- Knowledge and skills in the use of technologies for detecting and tracking defects
- Understanding and knowledge of quality assurance processes and methods used in software development
- Ability to communicate complex messages, system solutions or issues using appropriate language, both written and oral.
- Team Player; ability to work with users and management to analyze user requirements
- Ability to set and work to fixed deadlines.
- Flexible, self-reliant and self-organized. Ability to work independently and remote to others
- Be able to work under pressure and react to ever-changing user requirements
- Can travel both within and outside of Ireland as required
- Understands the competitive landscape; has the ability to clearly articulate the differentiation and value proposition associated with Elavon’s capabilities versus its competitors
Hybrid/flexible schedule:
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
