Overview
Our Installers measure, prep and install custom storage solutions in customer homes, while providing exceptional customer service. This position may work solo or as part of a team during projects. This position communicates regularly with Installation Schedulers, Design Consultants, Store Managers and Area Directors. As our demand for our Custom Spaces products and installation services continues to grow, we are looking for that right team member to join who can provide exceptional customer service, positively represent the company and wants to grow with our business. This is a full-time, hourly, non-exempt position.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. This position is part of C Studios Manufacturing and focuses on our Custom Spaces team.
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
- Competitive health, dental, and vision plans to keep you and your loved ones well.
- 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
- Unique "1equals3" website for easy access to your benefits information and company updates.
- We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
- Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs)
- Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program
- Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
- Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
- Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
- Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Responsibilities
- Executes the on-site installation of C Studio systems and equipment
- Provides exceptional customer service
- Before loading the day’s installation materials, reviews the drawings, cut lists, and pick tickets to ensure that all necessary materials are present
- Loads materials into cargo vans according to the established C Studio procedures
- Ensures that each assigned installation and service call is completed on schedule
- Notifies the Installation Manager of the progress of assigned jobs and makes the manager aware of issues that occur that impair the ability to complete any job as designed and scheduled
- Ensures that all works sites are treated with care during installation
- Upon completing an installation or service call, inspects work sites and installed units to be neat and thoroughly clean
- Responsible to have tools necessary to accomplish assigned installations (in accordance with established Installer Tool List)
The Benefits of Working Here
Our benefits exemplify our commitment to a culture, ensuring employees and their families are well taken care of, safe and secure. Some of our benefits include:
- Medical/Dental/Vision Plans
- Paid Time Off
- 401(k) Retirement Plan
Qualifications
- High school diploma or equivalent.
- Minimum of twelve months of experience or training in same or related field; or equivalent combination of training and experience.
- Must have a valid drivers license at all times as a requirement of employment and follow all safety procedures.
- Must be able to clearly communicate in professional manner, both verbally and in writing
- Strong mathematical skills including, using a tape measure and understand fractions, decimal and metric systems
- Must be comfortable with interacting with customers in a professional manner
- Attention to detail and accuracy
- Ability to work independently and in a team environment
- Experience in working under tight time pressures
- Must be at least 18 years of age
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Distribution Center Physical Requirements
State Specific Notices
