At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.
To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.
Project Manager / Program Coordinator
Job Location: Colorado or Virginia
As a Project Manager/Program Coordinator responsibilities include working closely with our Senior Program Managers to prepare comprehensive action plans, including resources, timeframes, and budgets for large Customer Programs; performing various coordinating tasks, such as schedule and risk management, along with administrative duties, like maintaining project documentation, managing customer ticketing systems and handling financial queries. This position is dual-role in that, as time allows, the candidate would independently manage small consulting engagements end to end, tracking costs, managing consulting resources and ensuring customer success.
Job Responsibilities
- For large or complex projects/programs, assist the Senior Project Managers in their day-to-day execution.
- For small projects, plans and manages all aspects from initiation through delivery; providing support, direction to the project team, removing roadblocks and influencing stakeholders.
- Manages administrative activities such as creating/modifying the project tracker(s), schedule(s), customer tool(s) and status report(s).
- Assists in driving and is accountable for delivery to be on time, on budget and agreed upon quality, to defined objectives.
- Identifies issues and takes corrective action where necessary to ensure project success.
- Improves upon existing processes and defines new processes to ensure successful execution and control of the project.
- Delivers the highest level of customer service to ensure success.
Deliverables
- Administratively supports all aspects of the migration from planning through completion, including:
- Budget Management
- Resource requirements, & allocation
- Project schedules and dependencies
- Project baselining, and monitoring, and corrective action.
- Communication mechanisms including: Project status reports & dashboards, Meeting agendas and minutes, exec reports and presentations
- Execute change control, quality, risk management, and communication.
- Lead and/or Run Project Status calls.
Required skills & experience"
Must be a US Citizen to support Federal business entities
Technical Skills:
- Required - Understanding of Project Management methodologies, such as Waterfall and Agile Project Management.
- Ideal – Understanding of network solutions in enterprise and/or service provider accounts.
- Advantageous – Juniper Security Products, Network understanding
- Advantageous - Delivery of software and network projects; through lifecycle, from conception to acceptance.
Experience/Background Desired
- Basic experience in delivering network solutions and an understanding of integration into OSS/BSS/IT in Service Providers and/or Enterprise customers
- Proven experience as a Project Manager/Program Coordinator in similar customer-facing roles.
- Experience dealing with external Customers.
- BA/BS degree in a related area or equivalent project management experience
- Project Management Professional (PMP) certification or a target date for obtaining this is preferred.
- Formal training and/or Certificate in project management from a university or accredited program, is preferred.
Personal Skills/Attributes Sought
- Solid organizational skills, including multitasking and time-management
- Strong client-facing and teamwork skills. Proactive by nature, able to see the big picture and can establish the steps to get there.
- Effective planning & communication skills, excellent interpersonal skills, able to work on multiple projects, ability to manage to all levels of an organization
- Self-directed and ability to make independent decisions as needed.
- Positive and open to an ever-changing environment.
PM Skill Set
Leadership
- Applies Business Acumen
- Operates with a Customer Service mindset.
- Understands the internal and external environment and impacts on project deliverables
- Elicits the business case for the project.
- Understands the business climate sufficiently to select and execute project management processes and methodology
- Builds strong morale and spirit within the project team
- Builds positive working relationships with project stakeholders across groups
- Listens, understands and executes effectively
- Assertive and proactive in driving and making decisions, considering the downstream and upstream effects of potential decisions
- Influences the thinking or gains the acceptance of others in sensitive/conflict situations
- Proactively identified areas of improvement and works with Management to implement
- Recognizes and works through resistance or setbacks
- Fosters an environment that encourages constructive debate leading to better outcomes
Technical/ Functional
- Can assess scope, recognize requirements gaps, and drive the process to resolve them
- Strong planning skills; can create work breakdown structure, assist in estimation, validate estimate confidence and then consolidate into a schedule
- Can optimize the critical path
- Can identify problems, choose and execute a solution, and escalate if necessary
- Identifies active project risks, monitors for risk triggers, and executes contingency plans.
- Can negotiate for the right resources (people, dollars, equipment, etc.) to be assigned to the project; understands an organization’s portfolio of projects.
- Recognizes variance between plan and actual results along multiple dimensions (scope, schedule, quality, risks) and can take action to correct.
- Can utilize estimating techniques to improve future project planning
- Assertive and communicative across multiple functional or organizational levels
- Proficient in using MS Project software and Excel, Project PowerPoint, Word, Email and data repository and query tools.
- Familiar with project portfolio management tools and able to adhere to PMO standards
Minimum Salary: $95,700.00
Maximum Salary:$146,740.00
The pay range for this position is expected to be between $95,700.00 and $146,740.00/year; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, vacation, sick time, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Juniper’s pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements.
ABOUT JUNIPER NETWORKS
Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.
WHERE WILL YOU DO YOUR BEST WORK?
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...
INCLUSION AND DIVERSITY AT JUNIPER
At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.
Additional Information for United States jobs:
ELIGIBILITY TO WORK AND E-VERIFY
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.
- Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
- Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar
E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.
