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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.
The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The Senior Analyst of Morgan Stanley Cobrand Marketing is part of the FSI (Financial Services Institution) portfolio within the Cobrand Partnership Marketing Team (CPMT) within Consumer Marketing Services, which is focused on driving growth and engagement amongst our largest cobrand partners.
The Senior Analyst, Morgan Stanley Cobrand Marketing will be responsible for leading marketing and execution across the Morgan Stanley cobrand card portfolio. S/he will work closely with internal cross functional partners and our co-brand partners to develop and drive forward acquisition marketing and capabilities.
This role is for someone with a passion for innovative marketing, a track record of data-driven decision making, the desire to question the status quo, and a true collaborative spirit. The ideal candidate will bring strong written and oral communication, project/partner management, and leadership skills to the role.
- Lead campaign planning and marketing execution roadmaps- including a deep understanding of SLAs, risks, and dependencies
- Lead channel management activities, monthly performance reporting and forecasting, analyzing results, tracking channel metrics and budget
- Deliver campaign results analyses, understanding customer behavior and providing concrete recommendations on how to improve performance against goals
- Assist with issues, risk events, PRSA and take steps to ensure Operational Excellence and mitigate risk or customer harm
- Build strong, collaborative relationships with key cross-functional partners such as: Product, Technology, Legal, Compliance, Risk, Finance, and Marketing Channel and Execution Partners
- Prior marketing execution experience strongly preferred
- Prior acquisition/growth marketing and digital marketing experience preferred
- Strong communication and partner management skills
- Proficient in using data for problem-solving
- Exceptional attention to detail
- Action-oriented with thought leadership abilities
- Excellent decision-making capabilities
- Highly organized with process-building experience
- Self-starter with proven ability to work independently
- Positive, resilient mindset, learns from setbacks and adapts for success
Location: Greater NYC Metro Area operating under a hybrid-work arrangement
Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
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