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As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
This position can be located in Washington, D.C. (Ivy City), Los Angeles or Chicago
SUMMARY OF DUTIES:
The Manager Planning & Systems Support is responsible for the implementation of the Enterprise Asset Management System (EAM) at all of the user levels within the Mechanical Department as well as outside the department as applicable. This position oversees all the activities related to training, business process refinement, and user community feedback regarding the implementation through Production Planning & Systems personnel reporting to position. The Manager Planning & Systems Support ensures the appropriate modules are applied with the correct level of detail to each specific location. In addition, this position serves as the communication officer, coordinating the efforts of Facility Experts and Facility Management. This position is the Security Administrator for the WMS software application and interfaces with AT for security administrative tasks including securing LAN IDs.
ESSENTIAL FUNCTIONS:
The Manager Planning & Systems Support is responsible for the implementation of system improvement, and business process changes related to:
- Preventive maintenance and Inspections of Amtrak maintained rolling stock.
- Forecasting, planning, execution and tracking of all Maintenance of Equipment functions
- Employee labor and material data required for financial system charges for all mechanical productivity including equipment maintenance and repairs and mechanical facility maintenance and repairs and preventive maintenance initiatives.
- Complete records of equipment in train service including the enroute mechanical failure tracking system.
The Manager Planning & Systems Support responsibilities also include:
- Implementation activities including business process mapping, communication, training materials, training delivery and site surveys for each facility.
- Communication of department goals, relating the business process changes required to meet them, as it relates to the EAM system.
- Scheduling of and progress reporting of all on site implementation activities, including change management.
- Coordination and implementing all training requests and requirements for both in-house and external customers (contractors, government agencies).
This position also serves as the Training Facilitator
- managing the organization of end user training
- creating training materials
- managing all training documentation
This position serves as the Communication Officer
- publishing meeting notes
- mapping business processes
- notification of outages, upgrades, and enhancements
This position also provides:
- Problem and incident triage, including end user and facility expert interaction, ensuring the proper routing of the trouble tickets.
- The coordination and facilitation of the field-identified facility experts in the business process areas and EAM application.
- Point of Contact for user assistance with EAM the application.
- Direct interface with Mechanical Department Maintenance Facility and Equipment Engineering Management staff to improve EAM system on-site application.
- All implementation and on-site accountabilities for the application of the EAM System as directed by the Manager Production Planning & Logistics and the Chief Mechanical Officer for all Mechanical Facilities system wide.
- Communication both written and verbal to field, internal, and external customers.
- Assistance to internal and external customers in retrieval and interpretation of Mechanical Department data.
The Manager must build enthusiasm about the EAM System Implementation fostering facility management support and commitment. This includes facilitating, oversight of training, promoting re-engineering principles in line with accepted mechanical processes. Develop action plans and set expectations for system implementation and serve as primary contact for the facility working groups.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree required or equivalent combination of education, training, and relevant experience may be considered.
- Demonstrated multi-disciplined engineering experience with heavy industry or transportation company.
- Demonstrated project management experience and skills.
- Demonstrated experience with the implementation of EAM systems to user groups.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:
- Experience demonstrating skill using PC-based word processing, spreadsheet, and presentation software (e.g., Word, Excel, PowerPoint) and the ability to integrate other common desktop products as required
PREFERRED QUALIFICATIONS:
- 6 or more years of relevant experience preferred.
- Extensive multi-disciplined engineering experience in a transportation company with demonstrated project management experience.
- Degree in Adult Learning, Training, Presentation Platform Skills.
- IT related coursework in Networking, Business Communications, and/or information Systems.
WORK ENVRIORNMENT:
- Position will be required to work in a heavy maintenance repair shop environment and observe all safety rules and regulations including using appropriate personal safety equipment.
- Employee may be required to travel and work in any Amtrak facility.
COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.
The salary range is $113,200-$146,664. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.
Requisition ID:163329
Posting Location(s):District of Columbia
Work Arrangement:04-Hybrid Weekly
Job Family/Function:Mechanical
Relocation Offered:No
Travel Requirements:Up to 75%
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
