At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.
To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.
Juniper’s AI Driven Enterprise (AIDE) business is seeking a motivated self-starter candidate to advance the vision of AIOps and Customer Experience within the Product Management team with a focus on the Mist Wireless Portfolio. The ideal candidate is an out-of-box problem solver, risk-taker and team player who makes a positive impact to customers, the business and the team. He or she brings hands-on technical background with few years in Product Management, Technical Marketing or Solution Architecture in the networking, telecommunications or cloud services industry. There will never be a dull moment in this exciting journey.
Responsibilities:
- Working with engineers and planning roadmap for products, programs, and releases
- Identify areas of business growth and competitive differentiation. Develop plans to execute in partnership with stakeholders internally and externally.
- Define and refine product positioning and messaging. Includes collateral such as podcasts, video blogs, customer presentations, solution briefs, whitepapers.
- Facilitate and run interference on customer escalations between Customer Success, QA, Engineering internally and the Field Team/End-Customer as required.
- Own the customer experience from inception of an opportunity through the lifecycle of deployment and operations.
- Manage or assist in business planning and operations for the portfolio. Define, manage and track key business metrics.
Skills:
- Wireless (Wi-Fi, CBRS, 3G/4G/5G) and/or Networking (SD-WAN, Branch, Campus and Data Center Routing/Switching) Technologies with hands-on experience
- Wi-Fi / 802.11 expertise
- Excellent communication and presentation skills
- Team-before-Self attitude
- Confident in presenting internally and externally
- Ability to adapt and thrive in an unstructured environment
- Past engineering or sales engineering experience with 2 years as a Product Manager, Technical Product Manager, Technical Marketing Engineer desirable.
Qualifications:
- Bachelor’s or Master’s degree in science, engineering or technical track. MBA desirable.
Minimum Salary: $179,200.00
Maximum Salary:$257,600.00
The pay range for this position is expected to be between $179,200.00 and $257,600.00/year; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, vacation, sick time, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Juniper’s pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements.
ABOUT JUNIPER NETWORKS
Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.
WHERE WILL YOU DO YOUR BEST WORK?
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...
INCLUSION AND DIVERSITY AT JUNIPER
At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.
Additional Information for United States jobs:
ELIGIBILITY TO WORK AND E-VERIFY
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.
- Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
- Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar
E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.
