What does a successful Payment Solutions Integration Manager do at Fiserv?
You will lead our Technical Solution Team, ensuring our clients fully leverage our product through customized integrations and services. You will gather client requirements, design tailored solutions and oversee project implementations. Your leadership will ensure projects are delivered efficiently, enhancing client satisfaction and product adoption. If you’re experienced in professional services delivery, software integrations, technical project management, and managing clients in the Latin American market, join us in making a significant impact on our clients’ success.
What you will do:
- Gather requirements, conduct analysis, and be responsible for project design
- Scope calls with customers for analysis and provide solutions
- Manage and coach the implementation team and provide training to internal team members
- Project manage deliverables for timely delivery of technical projects
- Be the public face for the team, supporting sales with professional services
- Maintain and produce internal and customer-facing documentation
- Provide continuous team improvement through process standardization and automation
What you will need to have:
- 4 - 7 years of experience delivering payment solutions to clients, have functional responsibilities of a professional services business-unit leader, possess a verifiable track record of business development success, contract negotiation and client engagement expertise
- 4 - 7 years of experience understanding and developing professional services and operational budgets and plans that align to the business's strategy
- 4 - 7 years of experience as a Program and/or Technical Project Manager
- Advanced/Fluent in Spanish and English (Bilingual)
- Bachelor’s degree in computer science, or a related field, or an equivalent combination of education, work, and/or military experience
What would be great to have:
- Previous experience leading an Implementation of Core Banking, Digital Banking and/or Enterprise Resource Planning (ERP) solutions
- Previous experience with Financial Services implementation projects
R-10335593
