What does a successful Software Development Engineering - Sr Professional II do at Fiserv ?
- This is a Client Facing role and responsible for managing the day-to-day functioning of the Client Service Team.
- Act as a key interface between client, users, internal Fiserv and partner development teams.
What will you do:
- QA checks on changes being done on the platform - Ensure that the solutions deployed are robust, scalable and there are no major functional/performance issues prior to the implementation.
- Help Product and Marketing Groups to convert the Idea to a Solution for Business products with the help of Business solution Team.
- Own & manage client relations for BAU, Incident Management, Parameter Changes with the help of internal/external teams and stakeholders.
- Drives Functional understating, Changes and System Implementation, UAT testing & signoff with the help of Fiserv internal teams.
- Prioritizing and escalating issues when needed and keeping stakeholders informed of progress.
- Develop and maintain implementation best practices, documentation procedures and standards.
What will you need to know:
- 8 to 11 years of relevant experience.
- Strong technical and functional knowledge of VisionPLUS platform.
- Excellent understanding of Credit Card eco-system and system architecture.
- Experience on designing and implementing a solution for digital onboarding and underwriting. Prior experience of implementing/migrating /supporting Credit Cards systems.
- Should have working knowledge of technology frameworks like API management, File transfers, Change control, Application management etc. Should have understanding of security protocols used in Credit Cards related systems.
- Experience in defect management/troubleshooting for Credit Cards applications. Should be result oriented and must think of all aspects like business, customer, reputation, regulatory impact etc.
What would be great to have:
- Good in preparing and reviewing technical documentation like BRDs, FSD, and Architecture diagrams etc is added advantage.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protector veteran.
Explore the possibilities of a career with Fiserv and Find your Forward with us !
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