Event Lead/Brand Ambassador @ Fiserv Forum

Fiserv • Part-time • Milwaukee, WI, US • $18 - $22 / hour • 1m ago

Position: Event Lead/Brand Ambassador
Location: Spectrum Center
Reports To: Operations Manager

Job Description:
Binbox Lockers is seeking energetic and personable Event Leads/Brand Ambassadors to join our team. In this role, you will take charge of event operations, oversee brand representation, and ensure customer satisfaction. As the face of the brand, you will coordinate logistics, lead a small team, and provide exceptional service throughout the event. You will work closely with the Operations Manager to deliver smooth, memorable experiences for attendees.

Qualifications:

At least 18 years of age
Authorized to work in the United States
Access to an iPhone or iPad during work shifts
Ability to work afternoons, evenings, weekends, and holidays
Reliable, punctual, and capable of working full shifts at events
Professional, positive, and proactive attitude towards customers and teammates
1+ years of experience in customer service or events

Responsibilities:

Lead setup and breakdown of event areas, ensuring all branding and resources are aligned with company standards
Coordinate logistical tasks such as managing event materials and ensuring smooth operations
Act as the primary point of contact for customers, resolving issues and answering questions in a professional manner
Represent the brand positively and enhance customer engagement through interactions
Collaborate with the Operations Manager to improve event processes, offer feedback, and implement new strategies
Ensure compliance with company dress code and event protocols
Participate in training to stay updated on event procedures and company standards

This position provides an exciting opportunity to engage with event-goers and contribute to successful events. If you are passionate about sports, events, and delivering excellent customer service, we encourage you to apply.

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: 15 – 30 per week

Benefits: