DOVER PRECISION COMPONENTS:
Dover Precision Components ‘DPC’ (‘the Company’) is part of Dover Corporation’s (‘the Parent Company’) Pumps and Process solutions segment. DPC holds market leading positions globally and delivers performance-critical solutions across the oil & gas, power generation, marine, industrial, chemical and general processing markets. We design and manufacture mission-critical equipment components to deliver more affordable, cleaner energy solutions and enable manufacturers to operate more efficiently.
WE DELIVER CUSTOMER SUCCESS
Dover Precision Components delivers products and services that enhance performance, improve safety, reduce carbon emissions, and accelerate clean energy adoption, through collaborative customer relationships, expert engineering, and an innovative culture. Our strong Company portfolio is comprised of long products and services offered under Cook Compression, Cook Mechanical Field Services, Waukesha Bearings, Waukesha Magnetic Bearings, Inpro/Seal, Bearings Plus, and FW Murphy Production Controls. Our global footprint reaches more than twelve locations in the Americas and more than six locations in Europe and China.
BUILDING POTENTIAL. SUSTAINING PERFORMANCE. BOOSTING FUTURES.
We are diligent in recognizing our employees’ needs and providing an enriching experience through professional developmental opportunities. Our authentic, collaborative company culture, combined with a competitive suite of health and welfare offerings, emulates who we are. We are Dover Precision Components, #LifeAtDPC
SUMMARY:
The Operations Coordinator supports Cook Compression US Services operations by performing a variety of administrative and operational duties for their assigned location(s). Responsibilities may include processing work orders, inventory duties, procurement transactions, scheduling, and customer service activities.
Essential Duties and Responsibilities:
- Organize and coordinate customer service activities to include the processing of work orders, quotes for service, spare parts, and entering customer purchase orders.
- Coordinates, plans, and schedules all US Services jobs which may include purchase order creation for spare parts and outside services, processing transfers from Cook Compression sister facilities, and managing logistics for site.
- Monitors, maintains, and updates company service job logs WIP (Work In Progress)
- Manages customer satisfaction by ensuring that USS fulfils its obligations in meeting customer delivery and quality requirements.
- Manages the US Services order process in a timely manner from quotation to invoicing and cash collection.
- Manages all required reporting and documentation.
- Manages inventory by conducting regular cycle counts and updating bin stock locations for spare parts and components to ensure proper safety stock is maintained.
- Ensures all necessary data has been registered in a timely manner in the system(s).
- Cooperates and coordinates activities with other Dover groups to harmonize US Services activities to ensure satisfactory customer experience.
- Conduct general and clerical office tasks as assigned.
Education:
- Minimum High School Diploma and 2 years’ experience in related field; prior customer service experience and/or operations or service coordination is required.
- Alternatively, possess a special combination of education & Experience and/or demonstrated accomplishments.
Requirements:
- Knowledge of MS Word, Excel, PowerPoint
- Excellent written & Verbal communication Skills
- Excellent organization Skills, Detail Oriented
- ERP Experience (Syteline preferred)
- Ability to work with little or no supervision
- Analyze issues and use of sound judgment.
- Scheduling and coordination skills
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact hr@doverprecision.comfor assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
This position may be located in:Americas : United States : Texas : Odessa || Americas : United States : Texas : Midland
Sub Division : Cook Services US - E0051
Job Requisition ID : 58073
Job Function :
